Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Delivery super quick! Excellent quality - will definitely be adding more to my collection. Lovely and soft and washes really well.”

Helpful Report

Posted 5 years ago

“Good products and helpful staff”

Helpful Report

Posted 5 years ago

“Lovely quality and super soft and oooooooh so comfortable to sleep 😴 in. 100% recommended. Night night xx”

Helpful Report

Posted 5 years ago

“Loved it so much I bought a second set!”

Helpful Report

Posted 6 years ago

“Bought a super king duvet & 4 pillow cases last year. Very scratchy in the early days, this did disappear, but as the weeks & months passed I’m in two minds to either buy a new duvet set - NOT THIS PRODUCT - or buy an emperor size duvet because the cover has literally grown so much half of it is empty! Gutted because I intended to buy some coloured ( I bought white) sets for my sons’ rooms. Anyone else found this? And I did follow the washing instructions - despite the labels being VERY faded.”

Helpful Report

Posted 6 years ago

Hello Deborah Thank you so much for taking the time to review your order with us. We are so very sorry to hear this, please forgive us. We will be in touch with you to get this sorted, as this order was placed when we first introduced the linen, we did find a few teething problems - these have new been fixed to get the best bed and the happiest of sleeps. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 5 years ago

“Absolutely love linen bedding and curtains.. 100 excellence”

Helpful Report

Posted 6 years ago

“lovely things!”

Helpful Report

Posted 6 years ago

“Great experience and great bed linen. Thanks”

Helpful Report

Posted 6 years ago

“Excellent quality and great value for money. Quick efficient delivery. It’s taken me many years to find a supplier of fitted bottom sheets to fit my bed. Yours not only fit they wash well and need no ironing before they go back on the bed. Thoroughly recommend the Secret Linen Store.”

Helpful Report

Posted 6 years ago

“The website is easy to navigate and does a great job of showcasing the simple, stylish range of luxury bedding. Priced very competitively, would definitely shop again.”

Helpful Report

Posted 6 years ago

“Fabulous linen and delivered so quickly despite Covid 19, thank you 😊”

Helpful Report

Posted 6 years ago

“A brilliant company to do business with. A top quality product and excellent service matched by good green principles. Highly recommended”

Helpful Report

Posted 6 years ago

“very quick to get back to me when I had a query . Flexible customer focused approach and delivery super quick- thank you”

Helpful Report

Posted 6 years ago

“Quick and easy. Great service.”

Helpful Report

Posted 6 years ago

“Quality of cotton bedding is fantastic, we love it. Customer services are also excellent, really helpful and glad to help. Will buy from SLS again!”

Helpful Report

Posted 6 years ago

“Lovely treat, linen bedding. Arrived when stated So appreciate companies and the staff who work for them continuing”

Helpful Report

Posted 6 years ago

“We spend a large amount of time in France and have bought your Linen bedding for our use there..... Excellent... for those hot night’s!! Have a place in Scotland and with the “LOCKDOWN” thought new Bedding.... Have a mixture of Linen and Cotton Mix.... All fabulous and the extra deep Fitted Sheets “AWESOME“...... Wonderful products and delivery service impeccable........ Thank you to You and your amazing Team..... Yours Sincerely Sarah-Jane English”

Helpful Report

Posted 6 years ago

“Very happy with bedding.”

Helpful Report

Posted 6 years ago

“I love the quality of the bedding. Now have sets on our boat and in the camper as well as at home.”

Helpful Report

Posted 6 years ago

“Excellent service. Nice products. Eco-friendly packaging.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews