Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a king size linen sheet. Excellent quality, arrived fast as promised. Very pleased.”

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Posted 6 years ago

“Delicious products, beautifully wrapped with eco-friendly materials and fantastic newsletter! Just love the whole company.”

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Posted 6 years ago

“We bought a super king size duvet and used it last night. It felt very soft and light to sleep under and the pillows were perfect as well. It can be reversible which will give us two very different looks.”

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Posted 6 years ago

“Excellent service and beautiful package”

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Posted 6 years ago

“I have bought a number of items from Secret Linen Store and have been very pleased with the service”

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Posted 6 years ago

“Simply high quality stunning linen.”

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Posted 6 years ago

“Excellent quality bedding, we have several different sets from Secret Line Store now, and all wash well and look great. I don’t think I would shop anywhere else!”

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Posted 6 years ago

“Lovely linen. Beautifully presented. Good quality and a good price.”

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Posted 6 years ago

“So dreamy! I brought our first set of linen sheets from the secret linen store in February and loved them so much that I brought another set, a duvet cover and a couple of throw blankets. The quality vs price is unmatched. Their customer service is also excellent. Would whole heartedly recommend.”

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Posted 6 years ago

“I was pleasantly surprised with the mindful attention which was given to wrapping (and delivery) of my linens, it was truly as if I was receiving a holiday gift (even though I purchased them for myself). The linens are elegant and feel delightfully luxurious. I will be ordering again given the superb quality! Warmly, Sabina”

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Posted 6 years ago

“Really happy with the products I ordered. Parcel arrived promptly & beautifully packaged.”

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Posted 6 years ago

“Loved the bedding”

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Posted 6 years ago

“Great shopping experience- excellent product, good delivery, lovely environmentally friendly packaging and even a teapig teabag, which I thought was a lovely touch.”

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Posted 6 years ago

“Excellent quality linen at really good prices - I have been delighted with all my purchases. Customer service is also excellent.”

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Posted 6 years ago

“I love the products. The sleeping experience is amazing. Such comfy and stylish duvet sets that I'm planning my next purchase. Great feel and colours too.”

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Posted 6 years ago

“I am exceptionally pleased with my linen bedding as useual. So lovely to sleep in. Ordering is so easy love the newspaper and the tea bag, that’s a nice personal touch. Delivery is always quick and hassle free. And love the brown paper packaging. Keep up the good work girls, you’ll go far. X”

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Posted 6 years ago

“Beautiful quality bed linen! I am so pleased and will definitely be ordering from Secret Linen Store again!”

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Posted 6 years ago

“Excellent quality”

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Posted 6 years ago

“Absolutely love this company,gorgeous product,really great value and delicious to sleep in .”

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Posted 6 years ago

“Amazing products - very luxurious and well priced for the quality”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews