Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best bed linen ever! 💕💕💕”

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Posted 6 years ago

“Lovely quality linen - perfect weight and adapts to cold/warm climate.”

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Posted 6 years ago

“Fantastic quality 100% linen bedding, delivered very promptly. So good we have just placed another order :)”

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Posted 6 years ago

“Lovely store for bedlinen...and just not the bedlinen either its the care and thought in which you receive the parcel..from the packaging to the Tbag..”

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Posted 6 years ago

“Absolutely adore my new sheets. They look and feel divine. Will certainly purchase more from this quality shop. Caroline, Dublin.”

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Posted 6 years ago

“Love my new bedding set. Didn't want to take it off to wash it!”

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Posted 6 years ago

“Received my order on time, haven't opened as yet as it is a reserve for my single bed which is rarely used. Seems good quality.”

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Posted 6 years ago

“I’m so happy with my purchase! I was debating linen bedding for such a long time and I’m so glad I bought this set from you guys. When it arrived the packaging was so lovely and I was really impressed with the quality. The colours look great and I’m so happy with how my new bedding looks but more importantly feels!”

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Posted 6 years ago

“Love the colour and shipped fast”

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Posted 6 years ago

“Couldn’t have expected any better from the Lunen Store, simply wonderful bedding. EXCELLENT! Thank you.”

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Posted 6 years ago

“Lovely, soft, beautifully coloured linen. I got the green, a little lighter than in photos online but that was exactly what I wanted either way. A great purchase!”

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Posted 6 years ago

“I’ve purchased a few items from Secret Linen Store although I was disappointed that after I made my purchase, no more than a week after they were emailing me offering me discounts on items that I had just paid/ordered. I didn’t check on the actual items offered for discount but was perturbed somewhat. I had also purchased a King Size fitted base sheet circa 2-3 years prior to this and early this year the item had worn through creating holes. I work away from home Mon-Fri (I live on my own) and change the sheets every two weeks to give you an idea of the use - I was also disappointed with this given the cost. Duvet and Pillow Covers are lasting very well and am really happy with them. Excellent quality! Delivery service is great and when the items arrive, they are wrapped in a ribbon with a note (and a tea-bag); it feels really personal/special. I would give the marks Excellent if it was not for the base sheet life span and subsequent offers of discounts leaving me to believe I could’ve purchased my items cheaper. I would still return to purchase in the future though….”

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Posted 6 years ago

“I just love the quality and comfort of the tiny stripe duvet covers so much have ordered 3! Also thought l would try some linen sheets looking forward to using those. There is such a beautiful array of colours really spoilt for choice. Thank you Molly and Harriet for your superb service just an amazing company!”

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Posted 6 years ago

“Great quality products. Very satisfied.”

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Posted 6 years ago

“Love it washes very well, no ironing 👏👏”

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Posted 6 years ago

“Lovely products have shopped with secret linen twice recently. Easy to use website and pretty speedy delivery. Would recommend to friends and family and would use again when we need new bedding”

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Posted 6 years ago

“Efficient service with prompt delivery. The parcel was securely wrapped.”

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Posted 6 years ago

“Beautiful bed linen that makes every day feel like Sunday morning :) Your service has a lovely personal touch and your packaging is fab - environmentally friendly too. The branded newspaper was an interesting read and the cup of tea just made us laze even longer! I love everything about your brand :)”

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Posted 6 years ago

“I love this company. We have an emperor bed and emperor bedding in good patterns and colours is always hard to find, not so with the Secret Linen Store. It is my bedding company of choice. Perhaps they might extend their emperor range even more in the future. My latest purchase a duvet cover in midnight blue is so lovely to sleep under and looks good in the room.”

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Posted 6 years ago

“Fast delivery, great product, personalised service. Great!”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews