Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the full range of colours in your linen range. Wonderful service. It’s rather special sleeping in linen!”

Helpful Report

Posted 6 years ago

“Lovely quality, lovely colours and no ironing!”

Helpful Report

Posted 6 years ago

“My second order from secret linen store different items . Both came beautifully packaged am very pleased with purchases”

Helpful Report

Posted 6 years ago

“Lovely! Thank you!”

Helpful Report

Posted 6 years ago

“Lovely quality. I decided to buy some high street sheets to try and save money... total false economy and I came running back to SLS with my tail between my legs and even better value bargains due to the Easter Sale... my faith in these sheets is renewed and I will never falter in my devotion again haha, seriously though - excellent quality and reasonable prices - highly recommend”

Helpful Report

Posted 6 years ago

“A really friendly and helpful company and inspired me to make 22 Little dresses for Africa - a charity they have embraced.”

Helpful Report

Posted 6 years ago

“Love the sheen on the 600 thread count cotton duvet”

Helpful Report

Posted 6 years ago

“Very impressed with items I ordered. Quilt and bedding , good quality and beautifully packaged. Will order again when need . Thank you”

Helpful Report

Posted 6 years ago

“Loved the bedding really stylish and lovely to sleep in”

Helpful Report

Posted 6 years ago

“I love my linen duvet cover and pillow case! Fast delivery and great communication, thanks!”

Helpful Report

Posted 6 years ago

“Fantastic products, prompt postage and lovely packaging.”

Helpful Report

Posted 6 years ago

“Beautiful linen swiftly delivered. And all done with a virtual smile.”

Helpful Report

Posted 6 years ago

“I received my first order from Secret linen after debating for some time about which company to use. I am very fussy about bed linen as for me this is the secret to a good nights sleep and keeping the mattress and pillows fresh. I am absolutely delighted with my purchases. In particular the softness of the cotton sheet/pillowcases, the extra depth of the fitted sheet and mattress protector (cotton) and the zip on the side of the pillow protector. These purchases were for our newly decorated guest room; I am so tempted to have a sneaky preview! zzzzzz”

Helpful Report

Posted 6 years ago

“Love the quality from here. My bed set looks and feels fabulous. Rich and solid colours. If I have to call for any reason, I’m always met with a friendly and helpful manner.”

Helpful Report

Posted 6 years ago

“The towels are so lovely and soft and the service and presentation of them was excellent. Loved the addition of a Teapig!”

Helpful Report

Posted 6 years ago

“Arrived promptly and I absolutely love the lines, both to look at and to sleep under! Ordering more!”

Helpful Report

Posted 6 years ago

“Great prompt service. Quality of bedding fabulous. Will definitely be using again.”

Helpful Report

Posted 6 years ago

“I have recently bought 2 duvet covers and pillow cases. I really like them both but my favourite is the duck egg linen set. So comfortable to sleep in and looks amazing in my newly painted bedroom. Thank you Molly and Harriet xx”

Helpful Report

Posted 6 years ago

“Quick delivery. Packaging was very nice . Amazing quality items”

Helpful Report

Posted 6 years ago

“Quality products and fast delivery.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews