Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 5 years ago

“My Secret Linen sheets are beautifully white and fresh. Thank you!”

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Posted 5 years ago

“Good quality heavy linen”

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Posted 5 years ago

“Beautiful bed linen, beautifully packaged and excellent service.”

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Posted 5 years ago

“Excellent quality. Speedy delivery. The linen bedding is very comfortable and love the colour choices!”

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Posted 5 years ago

“This is my second set of linen and I am so in love with it. I bought the Betty stripe cinnamon and paired it with a teal and Solomon green cushions. It all looks delicious”

Secret Linen Store 5 star review on 4th May 2021

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Posted 5 years ago

“Have had numerous sets of bedding and always delighted with product and service!!”

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Posted 5 years ago

“Beautiful bed linen and great customer service!!”

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Posted 5 years ago

“Excellent product and delivery faster than expected. Thank you!”

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Posted 5 years ago

“Ordered the Sea Green 100% Linen set, was apprehensive as I had not used linen bedding before, and for me, this was quite a lot of money to spend on bed linen, so I was extremely pleased to find it was so worth it, will only be a matter of time before I order something else.”

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Posted 5 years ago

“Beautiful products and excellent customer service. The quilt cover had a flaw in it when it arrived, however they immediately dispatched a replacement and arranged for the flawed one to be collected. The new cover arrived the next day. Just brilliant.”

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Posted 5 years ago

“Gorgeous curtains!”

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Posted 5 years ago

“Bought bed linen twice from here. Both top quality!”

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Posted 5 years ago

“Very good quality, just love it.”

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Posted 5 years ago

“Fantastic curtains, love the natural colour and the fabric. They arrived very soon too. Great service”

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Posted 5 years ago

“I always buy my linens from secret linen.....LOVE”

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Posted 5 years ago

“I am addicted to Secret Linen. Everything I have purchased from sheet to towels via pillows has been outstanding. Fabulous customer service too”

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Posted 5 years ago

“Fantastic Customer Service and informative around the products. Quick delivery and good packaging. I will definitely recommend to others and use Secret Linen Store again.”

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Posted 5 years ago

“Fabulous duvet cover and pillow cases, first class service. The product launders beautifully and it's pure joy getting into bed at night. I had to return a couple of pillowcases due to ordering the wrong size which was entirely my fault; however it was completely hassle free and I was updated throughout. I would definitely use Secret Linen again and wouldn't hesitate to recommend them. Thank you girls - you're doing a wonderful job! Lynn”

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Posted 5 years ago

“Absolutely gorgeous bedding. Perfect for emperor size bed and feels so soft. Looks beautiful too and loved how it was wrapped when it was delivered. I didn’t want to open it, it looked so lovely. I immediately ordered another set! ”

Secret Linen Store 5 star review on 29th April 2021

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews