Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 4 years ago

“My Secret Linen sheets are beautifully white and fresh. Thank you!”

Helpful Report

Posted 4 years ago

“Good quality heavy linen”

Helpful Report

Posted 4 years ago

“Beautiful bed linen, beautifully packaged and excellent service.”

Helpful Report

Posted 4 years ago

“Excellent quality. Speedy delivery. The linen bedding is very comfortable and love the colour choices!”

Helpful Report

Posted 4 years ago

“This is my second set of linen and I am so in love with it. I bought the Betty stripe cinnamon and paired it with a teal and Solomon green cushions. It all looks delicious”

Secret Linen Store 5 star review on 4th May 2021

Helpful Report

Posted 4 years ago

“Have had numerous sets of bedding and always delighted with product and service!!”

Helpful Report

Posted 4 years ago

“Beautiful bed linen and great customer service!!”

Helpful Report

Posted 4 years ago

“Excellent product and delivery faster than expected. Thank you!”

Helpful Report

Posted 4 years ago

“Ordered the Sea Green 100% Linen set, was apprehensive as I had not used linen bedding before, and for me, this was quite a lot of money to spend on bed linen, so I was extremely pleased to find it was so worth it, will only be a matter of time before I order something else.”

Helpful Report

Posted 4 years ago

“Beautiful products and excellent customer service. The quilt cover had a flaw in it when it arrived, however they immediately dispatched a replacement and arranged for the flawed one to be collected. The new cover arrived the next day. Just brilliant.”

Helpful Report

Posted 4 years ago

“Gorgeous curtains!”

Helpful Report

Posted 4 years ago

“Bought bed linen twice from here. Both top quality!”

Helpful Report

Posted 4 years ago

“Very good quality, just love it.”

Helpful Report

Posted 4 years ago

“Fantastic curtains, love the natural colour and the fabric. They arrived very soon too. Great service”

Helpful Report

Posted 4 years ago

“I always buy my linens from secret linen.....LOVE”

Helpful Report

Posted 4 years ago

“I am addicted to Secret Linen. Everything I have purchased from sheet to towels via pillows has been outstanding. Fabulous customer service too”

Helpful Report

Posted 4 years ago

“Fantastic Customer Service and informative around the products. Quick delivery and good packaging. I will definitely recommend to others and use Secret Linen Store again.”

Helpful Report

Posted 4 years ago

“Fabulous duvet cover and pillow cases, first class service. The product launders beautifully and it's pure joy getting into bed at night. I had to return a couple of pillowcases due to ordering the wrong size which was entirely my fault; however it was completely hassle free and I was updated throughout. I would definitely use Secret Linen again and wouldn't hesitate to recommend them. Thank you girls - you're doing a wonderful job! Lynn”

Helpful Report

Posted 4 years ago

“Absolutely gorgeous bedding. Perfect for emperor size bed and feels so soft. Looks beautiful too and loved how it was wrapped when it was delivered. I didn’t want to open it, it looked so lovely. I immediately ordered another set! ”

Secret Linen Store 5 star review on 29th April 2021

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews