Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product, great quality. Arrived Beautifuly packed. Delivery was quick”

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Posted 4 years ago

“Very quick delivery, lovely material and very helpful chat service when i and a question about sizing and measurements. Fantastic company and service!”

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Posted 4 years ago

“excellent quality and feels sooooo soft.”

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Posted 4 years ago

“Linen feels great and colour is perfect”

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Posted 4 years ago

“Love my new linen sheets. Beautifully packaged and one item wasn't quite the colour I wanted, but it was v easy to return and order a replacement.”

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Posted 4 years ago

“I love my new linen bedding. It is definitively enhancing my sleep. The colour is perfect for the decor in my room, and it is easy to wash and line dry in a day. Delivery was prompt, and everything was well packed. I would like the bedding to generate less dust in my bedroom, but am guessing this will settle down in time.”

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Posted 4 years ago

“Absolutely love the bed linen. My husband is even telling everyone about it! Such great quality and looks fab in the bedroom. Thank you! RegardsPenny”

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Posted 4 years ago

“Fantastic product and service very happy!!”

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Posted 4 years ago

“Excellent service - my order arrived beautifully packaged, and very impressed by the quality of the linen.”

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Posted 4 years ago

“Great quality and fast shipping.”

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Posted 4 years ago

“Really gorgeous bedding. One of a kind.”

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Posted 4 years ago

“Fantastic customer service. Quick delivery and excellent quality. Absolutely brilliant. Thank you. Will definitely buy again.”

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Posted 4 years ago

“Apart from the how gorgeous their range is and the quality of their linen is fantastic - their customer service is amazing. I was able to speak to someone on the phone she was kind and helpful and it all arrived so quickly. Customer service is so undervalued these days and Molly and Harriet have nailed the personal touch. I have bought from them again and recommended them to anyone who will listen and I know friends and family are now super please with their purchases too. Brilliant company and even more brilliant women xx best Charlotte”

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Posted 4 years ago

“Lovely people , great customer service. Recommending you to everyone”

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Posted 4 years ago

“Product is high quality, in love with every item I bought! Not only would buy again, but I actually did! Super recommend!”

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Posted 4 years ago

“Very promt delivery. Beautiful soft towels.”

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Posted 4 years ago

“I bought the cinnamon bed set of pure linen and it’s wonderful. The quality is superb, the sizing generous and the appearance beautiful. The linen is soft and warm on your skin. I loved it so much, I purchased another in French blue. I won’t be buying anything other than these sets in future. Highly recommended.”

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Posted 4 years ago

“Beautiful bright white quality bedding! Will be ordering more in the very near future! 🤍🤍🤍🤍🤍🤍🤍🤍🤍”

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Posted 4 years ago

“Superb company, so helpful and brilliant products.”

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Posted 4 years ago

“I totally love the linen bedding and the subtle colour shades. Thank you I'll be back and I've been happy to spread the word.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews