Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“linen purchased appears excellent quality.”

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Posted 4 years ago

“Excellent quality for both large purchases. Very pleased”

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Posted 4 years ago

“We love the bed linen, a really lovely product. The Delivery came on time no problem. We ordered 100% Linen sets in White and Pink.”

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Posted 4 years ago

“I love my new olive linen sheets - lovely colour, texture and they feel very luxurious. Arrived nice and promptly, beautifully packaged up. Wonderful!”

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Posted 4 years ago

“I ordered extra large bath towels - which are huge, soft and fluffy and stayed so when I washed them. Lovely, look forward to buying more from the Secret Linen Store.”

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Posted 4 years ago

“I am over the moon with my blush linen sheets. Having never had linen before I was intruiged to find out how they would feel and my partner was very dubious. However they are pure luxury, heavier than cotton, yet cooler and definitely no need to iron. Even my boyfriend loves them and that is saying something! Service was great and Secret Linen even collected return for nothing as I live in the middle of nowhere. I will undoubtedly be ordering from them again.”

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Posted 4 years ago

“Absolutely adore every part of my order! Am especially impressed with the valance, i refuse to buy a cheaper one ever again. Beautiful bedding :)”

Secret Linen Store 5 star review on 19th April 2021

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Posted 4 years ago

“Good quality materials used and the finish and quality control is good. Liked the selection of designs. Packaged in a sustainable way and delivered really quickly via UPS.”

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Posted 4 years ago

“So good, I bought another king size linen duvet cover. Have 2 of these beauties now. They feel amazing against the skin. Very sad not to have received my 2 Tea Pig tea bags in each package!”

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Posted 4 years ago

“Gorgeous products, will definitely be ordering more in the future”

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Posted 4 years ago

“Beautiful soft, high quality linen.”

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Posted 4 years ago

“Am using them for my small retreat and looking forward to less ironing! I love the colours, they look great in my off-grid cabin.”

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Posted 4 years ago

“I initially bought a full set of your gorgeous bed linen and have since bought another two sets complete with throws. We absolutely love them, they’re excellent quality and extremely comfortable. Would definitely recommend..”

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Posted 4 years ago

“From ordering to delivery of my new bedding was faultless. The quality and feel of the bedding is excellent, so much so it didn’t need laundering before using.”

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Posted 4 years ago

“I love the secret linen store. The linen bedding is pricey but wonderful with a good selection of contemporary colours. The delivery service is fast and care instructions comprehensive”

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Posted 4 years ago

“Great quality, delivered quickly .”

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Posted 4 years ago

“Lovely bed linen and very helpful staff”

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Posted 4 years ago

“Excellent waffle bed throw and cushion covers - lovely colours and good quality cotton. Ordering was straightforward and delivery was prompt. I will certainly buy from Secret Linen Store again and recommend them to anyone wanting good quality cotton.”

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Posted 4 years ago

“I love this company and their linen! I decided to invest in some quality 100% linen bed sets as we do spend a lot of our lives in bed so why not do so in luxury? The range of colours are just beautiful - I’ve had to rein myself in! Very happy with my purchases and the customer service is excellent.”

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Posted 4 years ago

“This is the first linen bedding I have had, and there’s no turning back! Definitely the most comfortable I’ve ever had. Plus, it washes really well and never needs ironing! Love the subtle colours. Order arrived in good time - will order from Secret Linen again!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews