Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really really fantastic !!! You try linen it’s amazing.”

Helpful Report

Posted 4 years ago

“Game changer! After years of ordinary poplin sheets that never looked or felt good, we are now having solid and cosy nights’ sleep because of the texture and cuddle-like embrace of Secret Linen sheets. We keep telling people how much of a comfort shift these sheets are, but best to try them yourself.”

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Posted 4 years ago

“The bedding is beautiful and the colour is glorious, the parcel was beautifully wrapped and came really quickly”

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Posted 4 years ago

“Bought two pairs of curtains in the last few months and am absolutely chuffed with them. Brilliant service, quality and price.”

Secret Linen Store 5 star review on 15th April 2021

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Posted 4 years ago

“Great size and lovely fabric. Nice and quick delivery, would definitely recommend”

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Posted 4 years ago

“Love these products”

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Posted 4 years ago

“My first purchase arrived on time and environmentally packaged. I have not used my purchase yet as I am saving it for my new home so I cannot make further comment but they look and feel lovely.”

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Posted 4 years ago

“Wonderful quality , excellent service. Third time I’ve bought from the a secret linen store. Love the products!”

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Posted 4 years ago

“I have been considering switching over to pure linen for sleeping in for quite a while and now, after receiving my first bundle from Secret Linen Store I am truly sold on the idea. With such Lovely soft fabrics and a really nice design, I shall soon be purchasing more to convert my entire household over to pure linen.”

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Posted 4 years ago

“I have always been pleased with my orders from SLS”

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Posted 4 years ago

“throw looks beautiful on bed , bought a second for spare room”

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Posted 4 years ago

“Lovely quality bed linen.Made in Portugal. Subtle colours ,washes well. What more could you ask for.”

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Posted 4 years ago

“Just love all your linen but my favourite is 400 count white cotton, also your natural linen . Customer services are lovely always happy to help , delivered in good time and beatify wrapped . Would never buy my linen from anywhere else .”

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Posted 4 years ago

“Superior quality order. Thank you”

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Posted 4 years ago

“Excellent and unusual choice of linen. Quick delivery.”

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Posted 4 years ago

“lovely linen very pleased with it. beautifully packaged and prompt delivery.”

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Posted 4 years ago

“Lovely colour, texture and weight. I am very happy with the duvet cover and pillow.”

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Posted 4 years ago

“Speedy delivery, sustainable package and top quality fabrics.”

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Posted 4 years ago

“Very happy with the fitted sheet from Secret Linen Store. It’s difficult to find Emperor size. And, dare I say it, SLS fitted sheet was better than the one I ordered from John Lewis!”

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Posted 4 years ago

“Very happy with the service, the products arrived quickly and nicely wrapped and were on offer too!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews