Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just love the 100% linen bed linen my absolute fav”

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Posted 4 years ago

“Excellent quality and speedy service”

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Posted 4 years ago

“Excellent service and the quality of the bed linen is absolutely gorgeous. I am already planning on buying another set 👌🏻”

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Posted 4 years ago

“Brilliant quality items. Was unable to find these items elsewhere at such a reasonable price.”

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Posted 4 years ago

“Really lovely bedding and first rate customer service.”

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Posted 4 years ago

“Really lovely bedding and they all come beautifully presented. Molly & Harriott were really helpful when I made a mistake with my order. Thank you ladies will definitely be ordering again”

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Posted 4 years ago

“No hassle purchase, came quickly, great quality.”

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Posted 4 years ago

“Completely delighted with my bedclothes – lovely crumpled linen in glorious, subtle colours that make me smile every time I go into my bedroom. Great service throughout, providing samples before I made a final choice and answering a couple of questions. Then unexpectedly speedy delivery and beautifully packed with a minimum of plastic. I couldn’t be happier – thanks so much. And the discount code I received enabled me to buy some more for an envious friend and a second set for myself!”

Secret Linen Store 5 star review on 12th April 2021

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Posted 4 years ago

“Love it! The most comfortable sheets I’ve had!”

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Posted 4 years ago

“Delivery very fast and goods superb. Recommended.”

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Posted 4 years ago

“Absolutely love the bed linen. Best ever. Even my husband thinks it’s awesome. Bought the spice colour looks great with a pine bed and down pipe paint on the walls”

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Posted 4 years ago

“Great service, great quality.”

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Posted 4 years ago

“Love it”

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Posted 4 years ago

“Your linen bedding is so soft. Fitted sheets fit well, and do not shrink. Service excellent, and lovely ladies to give advice”

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Posted 4 years ago

“The linen arrived beautifully packaged. I would have appreciated email confirmation of my order but that is my only (small) criticism.”

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Posted 4 years ago

“Very glad that I have discovered you. You might be interested to know that my first order of a linen sheet, I actually made into a duster coat which worked out very well and I love the quality of my last purchase of duvet set and fitted sheet. Will certainly be using you in the future.”

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Posted 4 years ago

“I have been delighted with the quality of the goods I have purchased, along with the speed and efficiency of ordering and delivery. Sure to be a customer for years to come”

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Posted 4 years ago

“Order arrived on time and perfectly packaged. Everything arrived exactly as ordered. Loving it.”

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Posted 4 years ago

“I have ordered several items from Secret Linen Store and they have all been of high quality and beautiful. I recently had occasion to deal with the returns department and have been completely blown away by the service.”

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Posted 4 years ago

“I’ve bought a few linen duvet covers now from different retailers all around the same price and this is by far the nicest quality of them all. I shall definitely buy my linen from you in the future. Much thicker and softer than others.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews