Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great linen bedding. Good prices and Quick delivery.”

Helpful Report

Posted 5 years ago

“Great value for great quality bedding. I will be using Secret Linen Store again!”

Helpful Report

Posted 5 years ago

“Sleep changing is understatement! The linen Sheets and Duvets covers are exceptional.”

Helpful Report

Posted 5 years ago

“Ordered duvet cover sheets etc came really quick however I ordered a mattress topper and some pillow cases on the 25th June and have not received them yet although i have paid for them”

Helpful Report

Posted 5 years ago

“The linen looks and feels beautiful, I am yet to wash it but it is soft straight out of the bag. I wasn't happy with the first colour I ordered (French Blue) but had really easy communication and was sent some swatches to help me choose more accurately so that was great. I was able to swap it for a navy set very easily. Very quick delivery, and lovely packaging. Excellent customer service.”

Helpful Report

Posted 5 years ago

“Excellent products and service!”

Helpful Report

Posted 5 years ago

“Very pleased with the purchase. Colours exactly as expected and great quality.”

Helpful Report

Posted 5 years ago

“Lovely white linen valance ~ simple and stylish Thank you”

Helpful Report

Posted 5 years ago

“Beautiful colour and incredibly soft. Would highly recommend.”

Helpful Report

Posted 5 years ago

“An excellent experience easy ordering and quick delivery. Lovely linen looks great.”

Helpful Report

Posted 5 years ago

“Lovely curtains. Excellent customer service when requesting samples. Friendly and helpful. Thank you”

Helpful Report

Posted 5 years ago

“It's a product that is holistic in that that the Secret Linen Store have clearly considered the customer journey end to end. Whilst the product is sumptuous the very act of receiving it adds value to the nature of the items. Beautiful, beautifully presented, prewashed so you can immediately enjoy them, reading their own newspaper whilst enjoying a thoughtful cup of supplied tea. Ten out of ten.”

Helpful Report

Posted 5 years ago

“Lovely quality. Great service. You can't ask for more!”

Helpful Report

Posted 5 years ago

“Love the linen Fabulous to sleep in and looks great Great company efficient and prompt”

Helpful Report

Posted 5 years ago

“First class service and gorgeous, quality bed linen. I’ll definitely order again.”

Helpful Report

Posted 5 years ago

“Will absolutely be purchasing more linen from here!”

Helpful Report

Posted 5 years ago

“fantastic”

Helpful Report

Posted 5 years ago

“Always perfect, and delivered with style. I really would not shop for bedding anywhere else - ever!”

Helpful Report

Posted 5 years ago

“Excellent service. Very happy with pillows and bed linen.”

Helpful Report

Posted 5 years ago

“Really good customer service. Changed my mind about the colour and the order was replaced with no Product looks very good quality.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews