Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the mustard colour king size linen duvet cover, fitted under sheet and pillow cases, which arrived speedily, well packaged and are a beautiful rich colour and quality. They wash well and hooray! I didn’t iron them. I usually always iron bedclothes, but like the more modern and relaxed look of these. They feel soft and luxurious to the touch and I am very pleased with our purchase.”

Helpful Report

Posted 5 years ago

“Lovely cotton sheets. I bought the fitted ones, fitted my deep mattress beautifully. Wash well, dont shrink, good quality. I love them 😊”

Helpful Report

Posted 5 years ago

“I order all of my bedding from Secret Linen - duvets, sheets, pillowcases - it is always beautifully made, soft, and luxurious.”

Helpful Report

Posted 5 years ago

“I do love the towels I bought from Secret Linen. They are soft and luxurious. I only have one caveat, which is why I haven't ticked 5 stars: I had to fasten the bath sheet around me with a clip, rather than just the tuck that I usually do and I ended up unpicking some of the threads. This was probably my fault, but it has never happened to me with any other towels.”

Helpful Report

Posted 5 years ago

“I only ever by my bed linen from secret linen now ! Such a lovely selection and great quality!”

Helpful Report

Posted 5 years ago

“Love the product, happy with quality and design. Would love to purchase second set - unfortunately I missed the 10% off code recently as it went into my junk :( Hopefully purchase more soon”

Helpful Report

Posted 5 years ago

“We were really pleased with the service from Secret linen store”

Helpful Report

Posted 5 years ago

“Good quality products and superb customer care. Will definitely be back!”

Helpful Report

Posted 5 years ago

“My linen bed sheets are divine and super comfy!!!”

Helpful Report

Posted 5 years ago

“The pillow cases arrived promptly and looked beautiful and like they were made to last. Just what I wanted.”

Helpful Report

Posted 5 years ago

“I love my linen curtains - prewashed white - they let a beautiful hazy soft light into the room. They arrived quickly and beautifully wrapped.”

Helpful Report

Posted 5 years ago

“Fabulous quality, prompt delivery. Absolutely delighted with my purchase. Thank you!”

Helpful Report

Posted 5 years ago

“Excellent bedlinen! Quality is superb! The service is fantastic! Would recommend to everyone who appreciates good, beautiful things in life.”

Helpful Report

Posted 5 years ago

“Great service and the quality of the bedding exceeded my expectations. It was beautifully packed and presented.”

Helpful Report

Posted 5 years ago

“Good quality bedding delivered promptly. I love the huge choice of design and fabrics.”

Helpful Report

Posted 5 years ago

“The bedding and the customer service is excellent. I don’t buy my bedding from anywhere else.”

Helpful Report

Posted 5 years ago

“I live secret linen - everything I have ordered from them is just amazing quality, my duvet arrived in a wonderful multicolor bag that I constantly use to go out ! Thank you so much, I feel cuddled! I will keep ordering everything from them!”

Helpful Report

Posted 5 years ago

“Great service, reasonable price, excellent quality - have already recommended to friends and family!”

Helpful Report

Posted 5 years ago

“Great quality and good value”

Helpful Report

Posted 5 years ago

“I bought a duvet cover and pillowcase set. Good quality and looks great. Quick efficient service. Communication excellent”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews