Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the mustard colour king size linen duvet cover, fitted under sheet and pillow cases, which arrived speedily, well packaged and are a beautiful rich colour and quality. They wash well and hooray! I didn’t iron them. I usually always iron bedclothes, but like the more modern and relaxed look of these. They feel soft and luxurious to the touch and I am very pleased with our purchase.”

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Posted 4 years ago

“Lovely cotton sheets. I bought the fitted ones, fitted my deep mattress beautifully. Wash well, dont shrink, good quality. I love them 😊”

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Posted 4 years ago

“I order all of my bedding from Secret Linen - duvets, sheets, pillowcases - it is always beautifully made, soft, and luxurious.”

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Posted 4 years ago

“I do love the towels I bought from Secret Linen. They are soft and luxurious. I only have one caveat, which is why I haven't ticked 5 stars: I had to fasten the bath sheet around me with a clip, rather than just the tuck that I usually do and I ended up unpicking some of the threads. This was probably my fault, but it has never happened to me with any other towels.”

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Posted 4 years ago

“I only ever by my bed linen from secret linen now ! Such a lovely selection and great quality!”

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Posted 4 years ago

“Love the product, happy with quality and design. Would love to purchase second set - unfortunately I missed the 10% off code recently as it went into my junk :( Hopefully purchase more soon”

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Posted 4 years ago

“We were really pleased with the service from Secret linen store”

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Posted 4 years ago

“Good quality products and superb customer care. Will definitely be back!”

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Posted 4 years ago

“My linen bed sheets are divine and super comfy!!!”

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Posted 4 years ago

“The pillow cases arrived promptly and looked beautiful and like they were made to last. Just what I wanted.”

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Posted 4 years ago

“I love my linen curtains - prewashed white - they let a beautiful hazy soft light into the room. They arrived quickly and beautifully wrapped.”

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Posted 4 years ago

“Fabulous quality, prompt delivery. Absolutely delighted with my purchase. Thank you!”

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Posted 4 years ago

“Excellent bedlinen! Quality is superb! The service is fantastic! Would recommend to everyone who appreciates good, beautiful things in life.”

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Posted 4 years ago

“Great service and the quality of the bedding exceeded my expectations. It was beautifully packed and presented.”

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Posted 4 years ago

“Good quality bedding delivered promptly. I love the huge choice of design and fabrics.”

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Posted 4 years ago

“The bedding and the customer service is excellent. I don’t buy my bedding from anywhere else.”

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Posted 4 years ago

“I live secret linen - everything I have ordered from them is just amazing quality, my duvet arrived in a wonderful multicolor bag that I constantly use to go out ! Thank you so much, I feel cuddled! I will keep ordering everything from them!”

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Posted 4 years ago

“Great service, reasonable price, excellent quality - have already recommended to friends and family!”

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Posted 4 years ago

“Great quality and good value”

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Posted 4 years ago

“I bought a duvet cover and pillowcase set. Good quality and looks great. Quick efficient service. Communication excellent”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews