Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, lovely bedding.”

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Posted 4 years ago

“Good quality bed linen that is a sumptuous sleep 😴 thank you 😊”

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Posted 4 years ago

“Lovely pillow cases!”

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Posted 4 years ago

“I’ve bought from the Secret Linen Store, twice now. Both times I’ve been completely satisfied by the standard and quality of they’re products. They arrives well packaged and beautifully presented, its a real treat opening the parcel, and it arrives quickly. Keep up the good work Molly and Harriet.”

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Posted 4 years ago

“Fantastic and friendly customer service”

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Posted 4 years ago

“Thrilled with the quality of my linen. Excellent customer service. There was a mistake with my original order which was immediately rectified with zero inconvenience for me the customer!. Highly recommended!”

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Posted 4 years ago

“Lovely high quality products. Love the linen bed linen”

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Posted 4 years ago

“Made a 2am impulse purchase of linen sheets. Best impulse purchase ever! I am now a linen sheet covert; so soft and comfy. Easy to order and arrived very quickly. Liked their ethics statement too. So pleased to find a conscientious bedding provider.”

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Posted 4 years ago

“I really enjoyed my shopping experience with Secret Linen. The packaging was lovely. The Pebble Grey valance is a great colour.”

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Posted 4 years ago

“Lovely products and delivered promptly too.”

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Posted 4 years ago

“i love the linen bedding so i bought a linen curtain in pink for my new hair studio . its goes perfectly with the new paint and has such a glow with the sun behind it .. and a lovely weight , everyone notices it .”

Secret Linen Store 5 star review on 25th February 2021

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Posted 4 years ago

“Took the plunge to fulfil a long held wish to try linen bedding and a bed throw during lockdown. Couldn’t be more delighted. The linen bedding is gorgeous - it fits the super king sized bed well, looks fabulous, needs no ironing and, best of all is so much more cosy than even my beloved high thread satin-feel cotton bedding. The throw is beautiful and weighty but so far has been removed from the bottom of the bed, where it looks splendid during the day, at night as it’s not been cold enough to need it. I’m a big fan of white bedding so have stuck with that but my gorgeous linen and cotton mix Porto throw is a lovely natural/cream colour contrasting well with the darker material of the bed headboard. I have been impressed with the Secret Linen Store in all respects from the website and ethics through to delivery/customer service and quality of products - the inclusion of the company’s ‘newspaper’ and a tea bag was a welcome nice touch too! I shall return.”

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Posted 4 years ago

“Lovely, lovely bedlinen, so comfortable it has actually changed my nights. And I loved the presentation too, the careful wrapping, the little sachet of tea, such care one felt had been taken, it made the purchase all the more special.Thank you!”

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Posted 4 years ago

“Love the wide white striped bed linen; crisp yet soft & fresh looking wash after wash. Quality bed linen at a fair price.”

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Posted 4 years ago

“Very good purchase”

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Posted 4 years ago

“Have purchased many sets of bed linen from Secret Linen Store ,exceptional quality. After many washes still looks fresh, crisp and white as the day I bought them.”

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Posted 4 years ago

“The service from the Secret Linen Store is second to none and the 100% linen is lovely too. Prices are so much better than other companies for high quality bedding.”

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Posted 4 years ago

“The most amazing sheet I've ever slept on”

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Posted 4 years ago

“I bought a quilted throw for my double bed which was too big. I was sent a returns form and lable to return the item. I then received an email to advise item had been received and money was being credited to my account within 3 days. No problems whatsoever. In the meantime I ordered the smaller size with cushion covers which I am thoroughly enjoying. Pure luxury. Thank you Secret Linen Store.”

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Posted 4 years ago

“excellent service as always Thank you”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews