Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bedding is great! Lovely heavy linen well made and washed well. Slightly oversized so that the duvet and pillows fit very well and look generous.”

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Posted 5 years ago

“Ordering process is easy. Items delivered beautifully packaged within days. Everything I have ordered is a superb quality and washes well. I don’t buy bed linen anywhere else, excellent value for money”

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Posted 5 years ago

“I have , over the years, a fair amount of bedding from Secret Linen. I use it for my holiday cottage & guests often remark on the quality & interesting designs. Overall, very satisfied”

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Posted 5 years ago

“Excellent service but unfortunatly I do not like the present fashion for linen that looks as if the whole street has slept in ones bed, I like linen crisp. Just a matter of taste and age ! M. Colvin”

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Posted 5 years ago

“Lovely products and great service. Thanks.”

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Posted 5 years ago

“Blanket not suitable as shredding wool over all clothes”

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Posted 5 years ago

“The best bed linen ever! It is so comfortable to sleep in and feels really luxurious.”

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Posted 5 years ago

“Lovely colours and texture. Arrived promptly. Pillow seams keep coming apart though which has given me something to do in lickdiwn”

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Posted 5 years ago

“Received my order very promptly and beautifully packaged. The quality of the bed linen I ordered is wonderful. Such a comfy nights sleep! I am also extremely pleased with the richness of the colours I ordered, (vintage rose and aubergine). Overall very pleased indeed and have already recommended to friends.”

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Posted 5 years ago

“Beautiful bedding, beautifully packaged.”

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Posted 5 years ago

“Oh wow this bedding is honestly amazing. The softest comfiest bedding ever we LOVE It. I had a feeling it would be better than our current bedding (also good) but this was so much better than I could image! Sleeping like a baby ever since. Where has linen bedding been my whole life! Can't wait for more! Thanks, Andy + Cesca x”

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Posted 5 years ago

“very please, good quality great customer service , merci!”

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Posted 5 years ago

“The best decision ever! Love my new sheets and my husband seems to have gone very quiet on the matter which can only be a good thing! Thank you”

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Posted 5 years ago

“Lovely linen and great returns service for a previous set I returned after not being a suitable colour. My new set is lovely and washes well.”

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Posted 5 years ago

“amazing”

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Posted 5 years ago

“Bought the duck egg curtains, OMG!! They are stunning! They add a real touch of class to the dining room. The colour is a light duck egg colour, more of a pastel colour. They hang amazing, they look amazing and they feel amazing! Communiciation and delivery all top class. I'm now going to buy some bedding as I love my curtains so much I want to sleep it them haha!!”

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Posted 5 years ago

“Great gift!”

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Posted 5 years ago

“Love .... love .... love it!!!”

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Posted 5 years ago

“Really good service, absolutely love my throw nice weight , very pleased”

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Posted 5 years ago

“Should have taken pillowcases off line. Maybe I wouldn’t have ordered quilt cover if so. Maureen Tzvetkoff”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews