Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic efficient . Loves my new sheets, there amazing. Would definately buy from the Secret Linen store again.”

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Posted 5 years ago

“Very pleased with all my curtains and they were very well packaged. All as described. They look good. Thank you”

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Posted 5 years ago

“I found the perfect colour linen sheet to match the decor in my bedroom. It was shipped on time and by a reliable courier. I will be back for more once the blight of covid lifts a little. Lovely range and I relish NOT buying from a chain store or corporation.”

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Posted 5 years ago

“Always a pleasure to deal with Secret Linen . Bought second set of “shiny”sheets as my husband said first set was best nights sleep he has ever had! Beautiful quality and prompt delivery.”

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Posted 5 years ago

“Beautiful colours and quality.....we love them!”

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Posted 5 years ago

“Excellent quality bed linen at a very reasonable price. My orders always arrive promptly too, so all in all very satisfied with Secret Linen. Can highly recommend.”

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Posted 5 years ago

“Great website, absolutely the best linen sheets, duvet covers and pillowcases ever, quick delivery, beautifully packaged with extra treats and generous discounts What more can I say? Highly recommend Secret Linen Store for anyone looking for affordable luxurious bed linen.”

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Posted 5 years ago

“Very happy with my new bedding, only slight concern over volume of fluff shed in drier. Staff could not be more helpful tho”

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Posted 5 years ago

“Very efficient a good environmental packaging”

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Posted 5 years ago

“I bought three sets of bed linen and love them. Fantastic quality and no need to iron, always a bonus. I love the casual look. Highly recommend Secret Linen Sore!”

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Posted 5 years ago

“Again another lush purchase from secret linen..... think I might have a secret obsession with their linen duvet covers ...... I have one in each bedroom now.”

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Posted 5 years ago

“I’m very pleased with the sheets I ordered, well made and good quality fabric.”

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Posted 5 years ago

“I love the feel and comfort from the duvet cover and sheets. The teal shade is perfect for my bedroom.”

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Posted 5 years ago

“Beautifully packed and very happy it came with so little plastic. Initially I was super happy with my purchase but after my first use I have noticed bubbling on the fitted sheet (something I usually get on woolen jumpers from friction). This has never happened to any of my other sheets. It is also way too big. Maybe I accidentally received the wrong size. A bit disappointing.”

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Posted 5 years ago

“So pleased with my purchase. The 400 thread count cotton is like sleeping in silk.”

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Posted 5 years ago

“Really helpful when returning items that weren’t the right feel for me”

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Posted 5 years ago

“Love my curtains. They’re excellent quality and hang beautifully.”

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Posted 5 years ago

“A great company to work with. When my colour choices were lacking punch they had suggestions that resulted in a very much admired colour scheme. Returns were no problem as they have a well thought out system and prompt reimbursement. Well done Secret Linen Store”

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Posted 5 years ago

“Beautiful products. Excellent delivery service.”

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Posted 5 years ago

“Very pleased with the teal bed linen,excellent quality and arrived in good time!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews