Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful soft heavy weight linen, in the most glorious golden yellow”

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Posted 5 years ago

“I don’t usually shop on line for things as personal as bedding but I have to say the quality of the bedding I purchased was excellent. They were super easy to iron (little more effort after an emergency tumble drying session) but only a little. The duvet cover and pillows look great and even better you can switch them over and still have a lovely pattern. The website is easy to use and delivery was fast too. All in all a great service and product selection. (Just wished I had ordered the correct size sheet, luckily too big rather than small so still usable - my fault entirely so didn’t try for a swap). Thanks Molly and Harriet. You were a great find.”

Secret Linen Store 5 star review on 30th November 2020

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Posted 5 years ago

“No complaints, love the bedding”

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Posted 5 years ago

“Always incredible - the service, the product, everything”

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Posted 5 years ago

“Lovely linens in a great range of colours! Loved the items and they were packaged well. Thank you.”

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Posted 5 years ago

“My duvet is AMAZING and so worth the wait. Super comfy and just the right combo of weighty and light. Going to be buying my brother one for christmas as soon as i get paid. Great, personal, customer service as well. Feel much better for buying from a small company and choosing a more ethical option.”

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Posted 5 years ago

“Lovely quality and delivered promptly”

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Posted 5 years ago

“Great service, and great quality bedlinen. You're made to feel like a valued customer, and not just a number on an order form”

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Posted 5 years ago

“Took a bit of time for my order to arrive but was worth the wait! Lovely soft duvet cover and really good quality. Thank you :-)”

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Posted 5 years ago

“Lovely linen Lovely service and experience Lovely comfortable sleep Thank you so much”

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Posted 5 years ago

“It feels very special to shop here”

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Posted 5 years ago

“Haven,t tried new sets of sheets yet but very pleased with the linen sheets etc purchased last year. Margaret”

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Posted 5 years ago

“Lovely quality”

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Posted 5 years ago

“Love this store, have made two separate orders and both times very pleased with quality of products, service, delivery and customer service”

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Posted 5 years ago

“Very helpful staff, excellent linen.”

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Posted 5 years ago

“A very helpful team selling an excellent range of household linen. This is also the only shop I know that sells real linen. It is my first choice for all household linen. WPR”

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Posted 5 years ago

“The best linen sheets ever,worth every penny! Excellent service too”

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Posted 5 years ago

“Professional, excellent correspondence and products.”

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Posted 5 years ago

“I have recommended this to so many friends and recognised items that come from you in other people’s homes via zoom! I love the originality, the colours and the robustness of your linen and accessories but also appreciate the wrapping -the tea bag!- and general greenness!”

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Posted 5 years ago

“The bedding I ordered was beautiful, very good quality. Well worth the wait!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews