Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a linen bedding set and was really pleased with the quality and feel of the linen, so had to get a second set.”

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Posted 5 years ago

“I love “Secret Linen” bedding. I have just bought my second set and will definitely be back for more.”

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Posted 5 years ago

“Really pleased with the basic linens I bought, good quality very soft. I think the selection and prices is really good, nice simple clean design. I was really pleased to see the eco-friendly packaging- well done for that! My only qualm is that I wish the white linen was a little more opaque- maybe I need a different thread count?”

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Posted 5 years ago

“Brilliant service, lovely product”

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Posted 5 years ago

“Excellent service. Great to deal with a small UK business that are obviously keen to provide a good service. Excellent products too!”

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Posted 5 years ago

“High quality bed linen with a bottom sheet that actually fits my big mattress! Very pleased with colour and feel.”

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Posted 5 years ago

“The new bedding from Secret Linen Store is a game changer! Neither of us want to get up in the morning anymore. Really beautiful quality and very efficient service. Definitely going to invest in a second set!”

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Posted 5 years ago

“Tasteful, beautiful quality linens”

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Posted 5 years ago

“Excellent quality and design and great value for money. thank you”

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Posted 5 years ago

“Amazing responsive, friendly and helpful service, thank you! We’re very pleased with our washed percale sheets.”

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Posted 5 years ago

“Amazing responsive, friendly and helpful service, thank you! We’re very pleased with our washed percale sheets.”

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Posted 5 years ago

“The service and delivery was as expected. Unfortunately I'm not as happy with the bedding set. Looked lovely when it came, once washed and ironed, it looks permanently creased and gets even more creased once slept in. The fitted sheet is also a very loose fit, which again just looks untidy.”

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Posted 5 years ago

“I am very pleased with the linen valance that I bought from Secret Linen Store, the quality is excellent for the cost.”

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Posted 5 years ago

“Superb weight and quality for speedy laundering. Perfect.”

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Posted 5 years ago

“The curtains were too short but your follow up excellent”

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Posted 5 years ago

“Lovely curtains will be ordering another pair for the other bedroom. Reallly great company to deal with!!”

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Posted 5 years ago

“Great service,lovely products.”

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Posted 5 years ago

“Comfort and fabulous colours”

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Posted 5 years ago

“This was my first purchase from Secret Linen Store and I will order from them again. I ordered a super king linen duvet and pillow cases. They are beautiful. I also had a few questions before ordering and the online web chat was very helpful.”

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Posted 5 years ago

“I bought two sets of pillow shams and duvet covers. A bit more expensive than I usually pay but I did receive a discount on both sets. They are a bit different from the norm, good quality and easy to wash, alight iron is all they need so another bonus.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews