Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was very easy. Delivery was on time if not arrived before due date.”

Helpful Report

Posted 5 years ago

“Lovely just as described”

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Posted 5 years ago

“Love my duvet set in spice. Feels lovely to snuggle into at night. Thank you.”

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Posted 5 years ago

“All contact and subsequent service and goods superb!”

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Posted 5 years ago

“Best duvet and linen we have ever bought.”

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Posted 5 years ago

“Secret Linen has become my new indulgence... I started with a duvet cover and was so impressed I’ve now kitted out the house with linen and cushion covers!! Always a joy to receive and always impressed with the quality and colour palate true to pictured on the website.”

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Posted 5 years ago

“Excellent product, beautiful packaging, swiftly dispatched - Thank you”

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Posted 5 years ago

“Beautiful quality bedding, thank you, very speedy delivery too”

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Posted 5 years ago

“Excellent quality goods and quick service. I would highly recommend this company.”

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Posted 5 years ago

“Beautiful quality linen for beds. Would highly recommend.”

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Posted 5 years ago

“Lovely quality, so pleased with the first set I bought another. Can’t wait for new designs so I can be tempted again. The fabric is so soft and makes me feel really cosy on theses cold nights. Excellent delivery time especially as I live in France. Thank you very much.”

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Posted 5 years ago

“I have purchased several bed linens from Secret Linen Store and I must say that the quality is fantastic! Lovely and soft material, excellent for good night sleep. I absolutely love their products and will continue to shop there!”

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Posted 5 years ago

“I’ve bought several sets of bed linen and towels and recently a new duvet from Secret Linen over the years. Everything without exception has been excellent. I knew there would be a delay delivering my last order as it had to be made for me as I was buying emperor size items. I was kept fully informed of the progress of my order. Put simply I wouldn’t go anywhere else. Highly recommended.”

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Posted 5 years ago

“Superb courier service (the one hour slot is so helpful), items packed in eco friendly wrapping, and best of all, beautiful bedding at a very reasonable price. A minor query about my order was answered with seconds. I am beyond impressed.”

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Posted 5 years ago

“My husband always had to have a blanket on top of the duvet,me felt like a brick on me , my new duvet is the best thing ever”

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Posted 5 years ago

“I ordered a fitted sheet for a European sized bed. The sheet was advertised as fitting European bed but it is much too big! I do not recommend this product, nor this site.”

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Posted 5 years ago

Hello Frederique Thank you so much for reviewing your recent order with us... ... we are so very sorry to hear that the sheets are not quire fitting the way they should, we will be in touch to get this sorted for you. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 5 years ago

“Great duvet. Cosy and warm.”

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Posted 5 years ago

“I have lots of secret linen things.. pillows, sheets, towels ,bed linen , throws . Cushion covers. And I am very pleased with the quality.”

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Posted 5 years ago

“quick delivery - beautifully packaged - felt really special when arrived - would buy from again”

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Posted 5 years ago

“As I expected, beautiful linen sheets. Beautifully packed and good service.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews