Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy and clear to navigate - can’t wait for the sheets to arrive”

Helpful Report

Posted 5 years ago

“The website was very easy to navigate and the bedding was exactly the colour I wanted. The fabric of the tiny stripe bedding feels so luxurious and the waffle bed throw finishes off the whole effect beautifully. Excellent products at a reasonable price!”

Secret Linen Store 5 star review on 3rd December 2020

Helpful Report

Posted 5 years ago

“Really love my new white linen curtains. Want more...want everything!”

Helpful Report

Posted 5 years ago

“Quick delivery and very pleased with high quality duvet cover. Would recommend”

Helpful Report

Posted 5 years ago

“I bought navy waffle blanket very pleased with the quality”

Helpful Report

Posted 5 years ago

“Very happy with the service, delivery and the linen itself. It looks great and is very pleasant to sleep in.”

Helpful Report

Posted 5 years ago

“Fantastic service from start to finish. No hesitation in using again & recommending to others.”

Helpful Report

Posted 5 years ago

“Love our new bedding”

Helpful Report

Posted 5 years ago

“A game changer in terms of sleep. Products arrived promptly and beautifully packaged.”

Secret Linen Store 5 star review on 2nd December 2020

Helpful Report

Posted 5 years ago

“A QUALITY PRODUCT BUT BEDDING TENDS TO BE RATHER LARGE FOR STANDARD SIZE BEDS. SERVICE WAS GOOD”

Helpful Report

Posted 5 years ago

“I was very happy with my first order so I ordered a second set. The delivery was quick and as I wanted both standard and superking pillow cases I followed the suggestion on the website to use a plain colour for the larger ones which contrast well with the striped bed linen set. I have laundered the first set and they will need minimal ironing before use, a big plus in my book!”

Helpful Report

Posted 5 years ago

“We love the texture of our new pillow cases - silky smoothe”

Helpful Report

Posted 5 years ago

“Quality as expected, good service too”

Helpful Report

Posted 5 years ago

“Although I didn’t have the product which was sent to me, the team at Secret Linen could not have been more helpful.”

Helpful Report

Posted 5 years ago

“Problem free shopping. Good value.”

Helpful Report

Posted 5 years ago

“Loved the valance from Secret Linen! Nice quality, packaged well, and delivered quickly! No ironing was required, and went straight on the bed (it straightened out any remaining creases within the next couple of days).”

Helpful Report

Posted 5 years ago

“Beautiful quality bedding!!!”

Helpful Report

Posted 5 years ago

“Lovely quality brushed cotton duvet cover and pillowcases. So soft! A delight to sleep on for chillier nights. Would certainly purchase again.”

Helpful Report

Posted 5 years ago

“I ordered these lovely forest green pillow cases to break up the very dark grey bedlinen on my sons bed ,worked a treat and are such a lovely quality. You receive a few little extras with your order ,thankyou secret Linen I am now hooked on Snooze teapigs x”

Helpful Report

Posted 5 years ago

“Good service and very pleased with quality duvet set - it is lovely to iron too!”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews