Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant service and wonderful products”

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Posted 5 years ago

“I bought two large square pillow cases from the Secret Linen Store, and they are really lovely. They're made of gorgeous soft cotton and are a generous size. I'll definitely be buying further linen from them when I need some. Also, the ordering process was simple and efficient, and the linen arrived in beautiful packaging. It felt like my birthday!”

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Posted 5 years ago

“Great service and so very pleased with my curtains. They look beautiful. They also came with a wee gift and were exquisitely packaged. Would definitely use this company again.”

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Posted 5 years ago

“Efficient and friendly service”

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Posted 5 years ago

“The bed linen was good qaulity and washed well”

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Posted 5 years ago

“A throw that actually covers my sofa. Superb.”

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Posted 5 years ago

“Blissful! Beautiful bed linen, and the recycled blanket/throw (a lovely neutral colour for the living room) is surprisingly soft and super cosy, I want another one! I will be back! All nicely packaged and delivery was super quick!”

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Posted 5 years ago

“We ordered a throw and matching cushions for our bed. The perfect finishing touch for our bedroom. Fantastic quality and customer service. We will be ordering from Secret Linen Store again. Highly recommended!”

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Posted 5 years ago

“Loved the duvet cover - amazingly soft”

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Posted 5 years ago

“Extremely happy with our King size Linen Duvet Cover and pillowcases. Both have washed beautifully. Excellent company to buy from, worth the money for this little bundle of bed time luxury. Thank you!”

Secret Linen Store 5 star review on 30th October 2020

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Posted 5 years ago

“This item arrived the very next morning, well packaged with care and attention to detail. The waffle blankets outreaches my expectations. I will most certainly be going back to Secret Linen Store for all my future purchases.”

Secret Linen Store 5 star review on 29th October 2020

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Posted 5 years ago

“Wonderful linen bedding great quality have shopped again with them after first order”

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Posted 5 years ago

“lovely colour as it shows in pictures.”

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Posted 5 years ago

“Delightful bedding.”

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Posted 5 years ago

“Fast shipping, fast refund, thoughtful packaging and a great product!”

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Posted 5 years ago

“I love Secret Linen Store towels and have them in several different colours. The delivery is also very quick.”

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Posted 5 years ago

“Lovely sheets and fab delivery/return service”

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Posted 5 years ago

“From the very helpful phone call on ordering our goods, and making us feel confident of the product, to the delivery of the goods in 48hrs That is also taking the COVID problem into consideration as well. This is my second order, and have been more than happy with the service and the goods,and will definitely use them again Many thanks secret linen”

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Posted 5 years ago

“Fabulous bed linen that feels sooo good and at a very sensible price . The beautiful presented parcel arrived in 2 days , beautifully presented and. Made me just want more and more.. I had to make one return as I’d ordered incorrectly, this was turned around with great speed and courtesy. I ve re commended you to many friends and will do some more in my Christmas cards !”

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Posted 5 years ago

“We have ordered twice already! We ordered 100% linnen duvet covers, and pillow cases and are delighted with them! There are well made and the fabric is simply lovely! The delivery was quick and items were well packaged. Would recommend to anyone :)”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews