Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with my sheets received very quickly would def use again”

Helpful Report

Posted 5 years ago

“I absolutely love my bedsheets! Very expensive but honestly worth every penny! The only trouble is now I want another set!!!”

Helpful Report

Posted 5 years ago

“Excellent. My beautiful fresh new sateen sheet arrived, exquisitely packaged along with a teabag of herbal tea. I would like to buy another fitted sheet from here. Service outstanding and linens too.”

Helpful Report

Posted 5 years ago

“Fast delivery. Nicely packaged. Quality items. Very impressed.”

Helpful Report

Posted 5 years ago

“Gorgeous linen, for amazing prices, will buy again.”

Helpful Report

Posted 5 years ago

“This was my first purchase from Secret LS. The service was excellent as is the quality of the goods. I will certainly be returning to the Store in the future.”

Helpful Report

Posted 5 years ago

“Really lovely cushion cover. Well made.”

Helpful Report

Posted 5 years ago

“Very good value linen. Washes well and I have recommended to friends.”

Helpful Report

Posted 5 years ago

“Gorgeous sheets, lovely quality, beautiful colours. I’m so pleased with my purchase!”

Helpful Report

Posted 5 years ago

“So easy to order, delivery is super speedy and I love the products!”

Helpful Report

Posted 5 years ago

“All fabulous! Stripes look great on the bed!”

Helpful Report

Posted 5 years ago

“I ordered my first set of bedding and I couldn't be more pleased. It arrived within a week and was beautifully packaged. The colour is amazing (sage) and when my husband got into bed, he commented how soft the sheets were. That is high praise indeed as he never comments on anything. I can only say I will be back and would encourage others to try The Secret Linen store.”

Helpful Report

Posted 5 years ago

“First class service to go with the first class linen. I'm so pleased to have found this company.”

Helpful Report

Posted 5 years ago

“Fantastic service, quality of bedding was really nice, also deducted VAT which was nice, so will be using you guys more now xx”

Helpful Report

Posted 5 years ago

“Excellent as ever. We have two sets of your deliciously comfortable 100% linen and were just topping up on pillowcases. We won’t have anything but these on our bed now! Great easy to use website and fast delivery..... that is about as good as it gets!”

Helpful Report

Posted 5 years ago

“I absolutely love it! Glad for making this choice!”

Helpful Report

Posted 5 years ago

“Excellent service .quality of bedding is perfect . Very happy with purchases”

Helpful Report

Posted 5 years ago

“I purchased a fitted sheet, flat sheet and pillow cases in 100% linen. They arrived quickly and conveniently and the colours were exactly what I was expecting from the images on the website. They seemed a tiny bit scratchy at first, but they have most certainly softened after a few washes and are now incredibly soft, I have never loved sheets as much as I love these. That flat sheet developed a small fray after a couple of washes which worried me, however I sent an image via the chat service on the website and they arranged collection and replacement. Plus they were nice people. As far as buying sheets goes; they are winners.”

Helpful Report

Posted 5 years ago

“Excellent products and service”

Helpful Report

Posted 5 years ago

“Incredibly well made bedding . The customer service is 2nd to none. Packaged finely with quality and care . I have ordered 3 times through secret linen and each time was perfect customer care . No other bedding even comes close to the quality of secret linen store.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews