Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We absolutely adore our linen bedclothes. This is the second set we have purchased and it looks and feels heavenly. I can’t see us buying any other linen again!”

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Posted 5 years ago

“Great ranges and really quick delivery which came beautifully packaged. I was very excited to put my new sheets on the bed and I was right to be! They look great and are greet for snuggling into. Thanks Secret Linen Store team.”

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Posted 5 years ago

“Sorry but I do no possess patience to write reviews at my age”

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Posted 5 years ago

“We love these sheets. They sleep cool and are ready care.”

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Posted 5 years ago

“Absolutely brilliant as always..... 0”

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Posted 5 years ago

“Very helpful when I phoned, package arrived beautifully wrapped and the sheet and duvet case were a very generous size. I've always had white bed linen before so the blush pink were a bit of a change for me but I am more than happy. I will be ordering more from you. Thank you.”

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Posted 5 years ago

“Lovely products, great customer service and fast delivery. Perfect.”

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Posted 5 years ago

“Very happy. Arrived beautifully packaged and in perfect condition. Super quality, as expected. Would recommend.”

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Posted 5 years ago

“Great service, swift delivery and best of all...fantastic quality linen bedding. I was uncertain about sleeping with linen bedding as I thought it might be a bit rough. I am totally converted. They are soft, smooth - heavenly.”

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Posted 5 years ago

“I have now bought many items from Secret Linen and all have been excellent. The quality is superb; the design unique and the service spectacular. Well done.”

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Posted 5 years ago

“We love our duvet cover and pillow cases in the charcoal. The linen itself is a very fine, soft fabric and of a nicer quality than some other linen bedding we bought from a previous provider. The bedding is beautifully made and comes in lovely packaging which shows care and love. The delivery was also quick and on time. Highly recommend!”

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Posted 5 years ago

“Good, clear friendly communications from ordering on line, use of DPD as carriers, a little newspaper full of how to look after your stuff info to sufficiently protective packaging. Lovely to see a good range of sizes in some different colours and linens. I’ve been looking for about a year, don’t know why I hadn’t found these guys before but once I did, 2 quilt covers, 8 pillow cases + 2 very large matching pillow cases. I am one happy shopper”

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Posted 5 years ago

“Excellent communication and fast delivery service. Beautiful bedding :)”

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Posted 5 years ago

“great website. Lovely fresh cottons. All items I have had wash and iron well Absolutely love this site for bed linens”

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Posted 5 years ago

“The Secret Linen Store are so professional and a dream to buy from :D the package came perfectly packaged and beautifully wrapped inside! The mustard yellow covers and pillowcases stand out like a dream and are like sunshine against my freshly painted white walls and white linen fitted sheet :) Ideal for brightening up any ones bad mood and even the most overcast day :D and they're so comfy and soft to boot. What more could you ask for?!”

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Posted 5 years ago

“Clear communication by mail re my order. Speedy delivery and lovely bed linen - some for me and some as a present. Great quality and understated styling. Very pleased, thank you!”

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Posted 5 years ago

“I can't get over how fantastic the feel of this bedding is! Some linen some cotton. Has made bedtime a total pleasure!”

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Posted 5 years ago

“Great service, wonderful quality I will be ordering more!!”

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Posted 5 years ago

“Cannot fault from the moment I order to receipt of my purchases, which are of fabulous quality and design. Will continue to use and recommend.”

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Posted 5 years ago

“Beautiful quality bedlinnen at very competitive prices. Free tea with every order!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews