Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very Good and economic.”

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Posted 5 years ago

“Fabulous quality duvet set, packaged and presented to the highest standard, speedy delivery, thank you.”

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Posted 5 years ago

“It’s so comfortable and cosy. The best bedding we have. And planning on buying another one.”

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Posted 5 years ago

“I was utterly delighted with my purchases - superb service and quality - thank you so much!”

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Posted 5 years ago

“Through no fault of their own, there was an issue with delivering my order in time for me to give it as a birthday present. The shop ensured I was refunded immediately. This is typical of The Secret Linen Store who I have used before and will continue to use.”

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Posted 5 years ago

“Excellent products and great value. Staff are extremely efficient and helpful. Highly recommended.”

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Posted 5 years ago

“Customer service outstanding.”

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Posted 5 years ago

“Wellll lost for words 😍 literally loveee this shop and keep coming back 🥰 I have vowed with myself I won't purchase bed linen from any other store now... Beware of purchasing from them you won't ever want anything else 😌”

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Posted 5 years ago

“Excellent packaging and product.”

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Posted 5 years ago

“Bought a duvet cover,pillowcases and fitted sheet, very nice quality, exceeded expectations, how they will wear and wash unknown as yet. Reasonably priced too . Will definitely buy more in the future and would recommend to others. Keep up the good work guys”

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Posted 5 years ago

“Love my new bedlinen if feels so nice to sleep in and looks really stylish in my newly decorated bedroom. It was worth saving up for!!”

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Posted 5 years ago

“Christmas present so don’t know yet howeverservice was uncomplicated and delivery was quick”

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Posted 5 years ago

“Very nice quality loved it”

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Posted 5 years ago

“Beautiful linen bed-linen. Great quality.”

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Posted 5 years ago

“Fantastic bed linen will definitely shop again”

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Posted 5 years ago

“Beautiful quality, nicely presented and delivered quickly would definitely recommend this company.”

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Posted 5 years ago

“Great service great quality”

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Posted 5 years ago

“Rapid service and good quality bed linens. Recommend and also will be back myself.”

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Posted 5 years ago

“Simple and beautiful patterns, luxurious cotton; my bedroom is transformed. Items arrive in simple, strong packaging with a lovely newsletter and a free teabag! Customer service is 100% if you have any queries or problems arise. I will be buying all my bed linen here from now on.”

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Posted 5 years ago

“Whenever I order from Secret Linen I really look forward to receiving my purchases. Never been disappointed.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews