Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality and really cooling.”

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Posted 5 years ago

“Beautiful bedding, washes and irons very well and is soft and cosy. Service was fast and goods well packed with minimum of non recyclables. Please could we have non branded ribbon though, so I can reuse?”

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Posted 5 years ago

“Spice linen duvet cover sheet and pillowcases. Gorgeously lush and comfortable.”

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Posted 5 years ago

“Excellent service from start to finish - will definitely use again”

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Posted 5 years ago

“Fabulous fabric, packaging and service. Lovely through and through!”

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Posted 5 years ago

“I ordered the Hazel Forrest duvet and pillows cases when it arrived I realised that I would have to order additional pillowcases in order to dress my super king bed properly. Secret Linen Store what have you done to me?!! I now need more bed linen absolutely loving your brand. I also bought a duvet as a Xmas present for a friend I sent her an image of what I had bought and within minutes she had gone onto your site and purchased the matching pillowcases and other extras. She too is in love with your brand. Happy New Year to you guys 🥳”

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Posted 5 years ago

“I ordered a hand towel from Secret Linen on Friday 27th November and it was delivered on Sunday 29th at 9am. Fantastic service. Also, it was beautifully wrapped, ideal as it was for a present. The recipient was delighted with the quality of the towel.”

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Posted 5 years ago

“Fast delivery, nicely presented, great quality. Would buy again.”

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Posted 5 years ago

“It has been a great pleasure to have ordered bed linen and bathroom towels from the Secret Linen Store. We had very helpful advice when we telephoned with an enquiry. The items were dispatched quickly. We have been very happy with the products. We will definitely use them again; they are now our 'go-to' store again when we are in need of further bed linen or bathroom towels.”

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Posted 5 years ago

“Lovely quality, excellent service. Very happy with my purchase”

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Posted 5 years ago

“French blue , lovely natural look. Renoir”

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Posted 5 years ago

“Very good service and aftercare”

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Posted 5 years ago

“Loving our bed linen and curtains. Soft muted colours are chic, good looking and add to providing a tranquil space in which to sleep whilst not compromising on taste or the Victorian look of our Old Court House. We look forward to gradually going through the whole house and getting various other duvet covers and curtains in the boys’ rooms.”

Secret Linen Store 5 star review on 29th December 2020

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Posted 5 years ago

“bought as wedding present. 5* review”

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Posted 5 years ago

“Lovely sheets, such nice quality!”

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Posted 5 years ago

“Good value beautiful bed linen”

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Posted 5 years ago

“Excellent quality”

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Posted 5 years ago

“The bedding is divine and gets softer and cosier with each wash and I definitely will be ordering again. Everything was on point from order to delivery, including the environmental packaging and branding.”

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Posted 5 years ago

“Extremely good service and product and very helpful, friendly staff.”

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Posted 5 years ago

“Beautiful colour and lovely textured line”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews