Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, nice packaging. I very much like the ethos of this company.”

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Posted 4 years ago

“Fabulous linen, great service, I will recommend and use Secret Linen Store again”

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Posted 4 years ago

“Very good product. This is second set I have ordered and found to be excellent”

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Posted 4 years ago

“Good experience, nicely packaged and loved the items I bought”

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Posted 4 years ago

“Beyond expectations. Immediately ordered a second set. Best nights’ sleep I’ve had in ages. (I bought rose pink and duck egg linen duvet/pillow slip/flat sheet sets)”

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Posted 4 years ago

“Good quality, fast delivery really pleased. More colours please”

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Posted 4 years ago

“Discovering Secret Linen has been a highlight for me in 2020. Gorgeous products and gorgeous service. An amazing team. Thank you!!”

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Posted 4 years ago

“Very helpful information given over the phone. Product (fitted linen sheet) arrived promptly and is a joy to sleep on.”

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Posted 4 years ago

“Very nice material and colour”

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Posted 4 years ago

“This is the second lot of bedding that I have ordered and the quality is outstanding, I highly recommend.”

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Posted 4 years ago

“Every item I have purchased has been the highest quality and has the most luxurious feel. The appearance is universally outstanding.”

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Posted 4 years ago

“Lovely soft linen and cotton bedclothes”

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Posted 4 years ago

“Hello Just wanted to say how absolutely in love I am with your bed linen! My son & daughter both have the mini stripe sets and they are glorious ..... they feel so luxurious and I am very tempted to sleep in their bed at night instead of my own ! Arrived beautifully packaged with a nice old fashioned touch ! Lovely 🥰”

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Posted 4 years ago

“Very pleased with the service and quality of the linen I bought.”

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Posted 4 years ago

“I ordered a linen duvet cover, pillow cases and a valance. The valance arrived as a flat sheet but Secret Linen very quickly arranged for the the correct item to be delivered at the same time as returning the sheet. I was impressed with the customer service offered and the no nonsense approach. I really like the linen bedding and will be ordering more in the future”

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Posted 4 years ago

“Lovely linen - packed in an environmentally conscious way. Fast service and great value for money”

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Posted 4 years ago

“So happy I’ve discovered Secret Linen Store. See no reason to get my bedding elsewhere. Fabulous quality. Well worth the money. I love that it’s all made in Europe so the carbon footprint is smaller. Hopefully European size fitted sheets will come! An enthusiastic recommendation from me, and my partner too.”

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Posted 4 years ago

“Item arrived speedily”

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Posted 4 years ago

“The valance is thinner fabric than it looks in the picture, great value compared to other brands, It finishes the bed off beautifully. Very happy with all my purchases from Secret Linen. My mattress topper is so comfortable. Love my linen duvet cover too, it creases beautifully.”

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Posted 4 years ago

“Bought as a present for my son and daughter-in-law - they said that quality is excellent and I was delighted with the way it had been packaged - really beautifully presented and so only needed me to add some gift wrap. Well done all round !”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews