Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Treated ourselves to linen bedset. Oh what a great decision! Very comfortable, but wife still struggling to come to terms with no-iron!”

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Posted 5 years ago

“Lovely quality linen and fantastic customer service.”

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Posted 5 years ago

“I absolutely loved the products but was annoyed that I didn’t receive any updates on delivery for about 10 days until the good were despatched. Please tell people of the likely delivery date before they order and update this when an order is received. That would have made the experience a lot less stressful!! Thanks”

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Posted 5 years ago

“Gorgeous bedding bought for my son for Christmas, he is thrilled with it!”

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Posted 5 years ago

“Prompt good quality”

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Posted 5 years ago

“Superior quality bedding, great company, would recommend 🙂”

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Posted 5 years ago

“Excellent products , excellent quality of products and excellent customer service”

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Posted 5 years ago

“Excellent service and love the linen as well”

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Posted 5 years ago

“The online description of my new linen was great...however the real thing was amazing...so soft, amazing quality, looks stunning, and prompt customer service and delivery...perfect, thank you”

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Posted 5 years ago

“Great products- good advice and easy website....”

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Posted 5 years ago

“First order and very pleased. High quality, washes well, delivered beautifully wrapped. Would recommend”

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Posted 5 years ago

“Excellent customer service, beautifully presented postage and packaging and high quality items. Will definitely be using again.”

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Posted 5 years ago

“Delighted with my purchase ,well packed fast delivery”

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Posted 5 years ago

“Great fitted sheet, lovely quality. Nice quick delivery”

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Posted 5 years ago

“Crisp white wide striped duvet cover that washes & presses well. Always looks crisp & fresh.”

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Posted 5 years ago

“Love this store! The customer service is really excellent the three times I’ve purchased from them. Beautiful products, beautifully packaged! Thank you!”

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Posted 5 years ago

“Top notch service and quality. A happy repeat customer.”

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Posted 5 years ago

“Great quality bed linen at a very reasonable price, Delivery is always very prompt and I have no hesitation in recommending to new customers.”

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Posted 5 years ago

“Really excellent bedding, the best we’ve bought”

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Posted 5 years ago

“Bought bedlinen as a gift for my daughter who is thrilled with it. Good quality and lovely colour which complements her bedroom decor.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews