Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully made, quality bedding, this was my first order but I will definitely be back for more when needed. Shipping was also very fast!”

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Posted 4 years ago

“Very pleased with our bed linen which is supremely comfortable, true to colour and washes like a dream!”

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Posted 4 years ago

“Impressed!The linen bedsheet I ordered is best quality I've set eyes on and was packaged beautifully and ethically with a few extra treats.”

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Posted 4 years ago

“Extremely pleased and will return. Thank you Secret Linen for such a good quality linen, not the cheapest but such a great value for money. Beautiful, soft and washes well. Beautifully packed with little gifts and unbelievable attention to detail. Delivery timely as agreed and whole process monitored. I would 100% recommend Secret Linen store for outstanding product and customer service.”

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Posted 4 years ago

“Lovely quality products, nicely packaged up arriving within a couple of days of order Thanks”

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Posted 4 years ago

“Comfortably soft, casually luxurious linens. Arrived much faster than expected. Delighted!”

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Posted 4 years ago

“The loveliest packaging I have ever received! Loved the newsletter too.”

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Posted 4 years ago

“Lovely sumptuous bedding, really cosy, good promotion service, and doesn’t need ironing, happy days thankyou secret linen”

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Posted 4 years ago

“Trying to find an nice quality and attractive duvet cover in emperor size was proving difficult until I can across The Secret Linen Company….I couldn't be more delighted...great product and service.....the brush cotton is gorgeous...a lovely reminder of childhood...and our doggie loves it too!”

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Posted 4 years ago

“I love Secret Linen Store. I think this is my third purchase if I remember correctly! The patterns are so classic and neutral, and packed in such a lovely way. It makes a difference.”

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Posted 4 years ago

“I have enjoyed my French ticking bedding enormously and had purchased a few other items which needed returning as I had the colour wrong. All the returns have been very easy and swift - very helpful!”

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Posted 4 years ago

“Very impressed with quality of product, packaging and delivery.. Excellent.”

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Posted 4 years ago

“Beautiful quality bedlinen and nicely packaged”

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Posted 4 years ago

“Beautiful quality linen, not the cheapest but easily the best. You get what you pay for. Very happy with my purchase.”

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Posted 4 years ago

“Very good product and very good service”

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Posted 4 years ago

“Great service and the bedding is of a very high standard, so comfy”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Beautiful white linen curtains. Good price and well packaged. The larger size are a perfect length and width for my patio doors. Love them! Would buy again.”

Secret Linen Store 5 star review on 5th January 2021

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Posted 4 years ago

“Very good quality products and after sales service”

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Posted 4 years ago

“Such beautiful linen! Ordered two sets for me and some more as Christmas presents.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews