Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My linen sheets are to die for... I love them! The same goes for my latest purchase of a single set of pure cotton sheets and pillowcase. Prompt service and lovely packaging make your parcels very exciting to receive! Thank you, Delphine x”

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Posted 4 years ago

“beautiful items thankyou 5 stars”

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Posted 4 years ago

“Great quality I was glad to get a duvet made in the UK with 100% Cotton cover and fees as good as real feather, though synthetic and so easy to wash etc.”

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Posted 4 years ago

“I am pleased with the towels especially as I was looking for that particular colour. The only thing I noticed the towels don’t measure to the spec in the website. Perhaps I should have measured them carefully before washing them. The co.iur is lovely and I love the different from the usual texture.”

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Posted 4 years ago

“Great quality! Extremely well crafted and woven. Soft and comforting! Prompt delivery and great product. I would certainly recommend Secret Linen.”

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Posted 4 years ago

“Love the look and feel of this linen. Puts a smile on my face and love going to bed!”

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Posted 4 years ago

“I love secret linen store. They have the best linen. Heavenly colours and feels great.”

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Posted 4 years ago

“Very happy with the linens - very high quality and luxurious. Secret Linen were very attentive in keeping me informed about progress with my order which was quite large. And I’m definitely ordering more!”

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Posted 4 years ago

“Excellent.”

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Posted 4 years ago

“Very happy with the quality of the product and the service provided.”

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Posted 4 years ago

“Delivery was quick and the products appear to be of good quality, however, this was a Christmas present for my daughter who unfortunately was unable to join us for the festive season due to travel restrictions and the tier system imposed on us. I would like to add that she had chosen them herself so I am sure she will be delighted when she receives them.”

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Posted 4 years ago

“Lovely product. Efficient service.”

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Posted 4 years ago

“Great service, product, packaging and delivery. Will definitely use again.”

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Posted 4 years ago

“Orders received quickly. No quibble quick refund when I had to return one of the items.”

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Posted 4 years ago

“I absolutely love the service, quality and the complete range of this company, very quick delivery and great prices”

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Posted 4 years ago

“Beautiful items of great quality and I loved how it was all wrapped, so beautifully! It’s a lovely touch. Thank you!”

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Posted 4 years ago

“Lovely quality and the sheet sizes are excellent. Very helpful sales team and easy to return/exchange items too. Thank you”

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Posted 4 years ago

“Well... I keep coming back so I think that says it all. Bought my first 6 linen sets last year, came back a bit later and bought another 2 linen sets, then again in November for another linen set and extra 5 flat sheets. Surely, I must be getting close to being your best customer :)”

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Posted 4 years ago

“Prompt delivery, lovely product. Was a present and was well received.”

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Posted 4 years ago

“Very good speedy and reliable service. Very good quality duvet covers”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews