Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality and the fit of secret linen products are outstanding. I love the design too. And they last wash after wash”

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Posted 4 years ago

“Lovely quality. Efficient service.”

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Posted 4 years ago

“Gorgeous product, super customer service! And they are local too, so double thumbs up - lucky me!”

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Posted 4 years ago

“I love receiving my orders from the Secret Linen Sore. As well as a very prompt service, the goods are well presented and are of amazing quality.”

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Posted 4 years ago

“Love the soft fabrics good quality items and looks fantastic 😀😀”

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Posted 4 years ago

“Ordering from the website is very easy to do. Delivery of my order was prompt, and it was well packaged. My latest order was for the ‘Spice’ linen bedding. I had debated getting it for a while as I thought the colour may be too bright. Not at all too bright, it is rich and sumptuous and just beautiful! I know it is expensive, and I was lucky to catch an offer, but I don’t regret the cost at all.”

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Posted 4 years ago

“Great! Soft and luxurious”

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Posted 4 years ago

“Hands down, the best bedding I've ever had! It is so soft and feels so good on my skin, I could honestly spend all day lying in bed now”

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Posted 4 years ago

“Getting your parcels always puts such a big smile on my face, beautifully put together & the surprise tea bag is a really nice touch!”

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Posted 4 years ago

“Ok, yes it’s expensive, yes it’s excellent quality and yes you will love your bed again and I’m a bloke !”

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Posted 4 years ago

“Excellent service and lovely products . I would definitely recommend purchasing from The Secret Linen Store .”

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Posted 4 years ago

“Excellent quality, really lovely customer service and just great all round! Can’t recommend this enough”

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Posted 4 years ago

“Very pleased with the brushed cotton bedding very warm and cosy excellent quality. Brilliant Service Thank you.”

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Posted 4 years ago

“Such a brilliant company to deal with. Speedy, super efficient, fair and business like, but at the same time a special personal feel. Very unusual in these crazy "everything online days" So appreciative, thank you Molly and Harriet”

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Posted 4 years ago

“Thrilled with my recent purchases. You have found a regular customer in myself. So happy to have found you!”

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Posted 4 years ago

“Fabric is perfect and the extra wide tuckin is so good. Washing and ironing is easy. Very impressed and will not be looking elsewhere.”

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Posted 4 years ago

“We looked around for a long time, big stores on the high street and online. Came across secret linen just by chance, read the reviews, took the plunge and brought a very expensive emperor’s duvet and cover, brilliant choice. We’re very very 😀 pleased....”

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Posted 4 years ago

“Les draps sont très agréables et très beaux, l’envoi a été rapide et efficace, super achat !”

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Posted 4 years ago

“Glorious linen bedding, and speedy delivery even in these surreal times ! Wonderful customer service for. any questions . Stay safe !”

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Posted 4 years ago

“Love our new covers - about to order a further set!!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews