Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely curtains, look fantastic”

Helpful Report

Posted 4 years ago

“Quality items, nicely packaged.”

Helpful Report

Posted 4 years ago

“Secret linen, comfort and style! Great quality, super comfy and look great.”

Helpful Report

Posted 4 years ago

“The curtains are absolutely beautiful. Thick enough to block out the light too and have a lovely finish. Perfect!”

Helpful Report

Posted 4 years ago

“Quick response to query, items swiftly depatched and of lovely quality.”

Helpful Report

Posted 4 years ago

“Excellent product. Good prices. Great company. Quick delivery. Will definitely buy from them again. Highly recommended.”

Helpful Report

Posted 4 years ago

“Really great products - arrived quicker than predicted and I was able to change delivery destination really easily to more convenient location and time. No complaints good product great service. Would recommend”

Helpful Report

Posted 4 years ago

“There always something nostalgic and exciting when a parcel comes through the door but especially so when such an excellently packaged parcel as this one. It was beautifully put together with care, attention to detail and little extras. It was a real pleasure to receive and open this parcel.”

Helpful Report

Posted 4 years ago

“I won’t buy from anywhere else, now I’ve discovered secret linen.”

Helpful Report

Posted 4 years ago

“I bought an extra large duvet cover. Beautifully packaged and the quality of the linen is superb. My son and his wife are truly delighted with it. Thank you. SL”

Helpful Report

Posted 4 years ago

“I have purchased pillowcases in a gorgeous dark green which are very soft and look lovely, and some pale grey linen curtains. These are great quality and allow lots of light in whilst being heavy enough hang well and provide privacy. I was very happy with the products and service and like the fact that they are made in Europe and sustainability is a key consideration for Secret Linen Store.”

Helpful Report

Posted 4 years ago

“Always really happy with their Linen products. Excellent quality”

Helpful Report

Posted 4 years ago

“I am hugely impressed with the service and bedding I received from Secret Linen Store. The quality of the duvet covers is excellent, and the prices were very reasonable. I will definitely shop there again next time I need bedding.”

Helpful Report

Posted 4 years ago

“My sateen sheets are so comfortable, such a beautiful colour and just what I wanted to update my bedroom. Delivery was very quick and used sustainable packaging where they could. I wouldn’t hesitate in recommending Secret Linen and will reorder another set soon.”

Helpful Report

Posted 4 years ago

“Perfect homespun look and feel. Hard to find quality linen bedding like this.”

Helpful Report

Posted 4 years ago

“The item was a Christmas present for my son and daughter-in-law who specifically ask for the items”

Helpful Report

Posted 4 years ago

“Beautiful curtains and arrived very quickly, in lovely eco packaging.”

Helpful Report

Posted 4 years ago

“Bought a 9 tog duvet. Beautifully made, so comfortable, great quality. Took a few weeks to arrive, but the team kept us posted of its arrival date. When it did come, lovely note inside. Couldn’t recommend highly enough”

Helpful Report

Posted 4 years ago

“It took me a couple of months to decide whether to buy or not because of the price. Now I wish I had bought my linen sooner! It’s well worth the money. The material is soft. It is of a very high quality and washes well. I’ve had amazing sleep on these. I will definitely be buying more from you for all the rooms. The tea bag was a wonderful touch! Beautiful product, very quick service. Couldn’t ask for more.”

Helpful Report

Posted 4 years ago

“Adorable luxury. Great products”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews