Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted to discover the Secret Linen Store, when looking for a particular shade of bedding for my sons' new flat. Their designs are so far from the 'run of the mill' products offered elsewhere , with bold statements and subtle colours alike they will fit into a multitude of bedroom settings. My own purchase is beautiful and very well made, with strong stitching on the cover opening and large buttons for ease. I look forward to adding to my new collection as time goes on. many thanks, Sharon Strutt”

Helpful Report

Posted 4 years ago

“Customer service is second to none. I usually only have 100 percent cotton, but have now put those away for winter as the linen bedding is instantly warm as soon as you get inside. Surprising as they were the best when it was hottest this summer! The fitted fits my king size perfectly, no more hurting hands to get them on, my mattress is 15 inches deep and there is still plenty to go underneath. Fast delivery too”

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Posted 4 years ago

“Your Store is a little gem! The products we have bought so far are pure joy to sleep in. Hope you keep on selling such fantastic linens. Thank you!”

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Posted 4 years ago

“Excellent quality, really pleased with weight and softness of duvet set.”

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Posted 4 years ago

“Amazing bed linen. I must buy more!!”

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Posted 4 years ago

“Fabulous bed linen and excellent service! We have placed a number of orders with Secret Linen, and always been very happy with their products.”

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Posted 4 years ago

“At long last I have found a company that supplies great quality linen at reasonable prices. I have got a zip and link bed which has deep divan mattresses - secret linen sheets actually fit properly and stay in place all night. I bought mattress covers too and they are the best I have even owned - thank you.”

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Posted 4 years ago

“Everything very efficiently organised and sent, sadly we decided to change the colour we ordered so await the next parcel!”

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Posted 4 years ago

“Fabulous quality of linen and great depth of colour (french navy) will be looking to purchase more in other colours soon”

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Posted 4 years ago

“Completely converted to Secret Linen Store. Would never shop anywhere else!”

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Posted 4 years ago

“Attention to detail was lovely. The product was good quality, inexpensive and packed with care.”

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Posted 4 years ago

“It was a pleasure to deal with secret linen store. The goods arrived extremely quickly, beautifully packaged and look lovely on the bed. I will be interested to see how it washes.”

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Posted 4 years ago

“Excellent, as always, thank you ladies.”

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Posted 4 years ago

“My parcel arrived quite quickly, it was well packaged with some nice little extras inside. My knitted bedspread is excellent quality, lovely and soft, and colour and size as expected. Even my husband loves it! I just hope it washes well 🤞”

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Posted 4 years ago

“Beautiful bedding. The colours are stunning and so comfy. Quick delivery and I’m delighted with my new bedding. Thank you 😊”

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Posted 4 years ago

“Love Secret Linen company buy all my bedding from there now since buying a super king size bed find you have a good verity”

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Posted 4 years ago

“Excellent quality items but a bit slow to arrive”

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Posted 4 years ago

“I love my bedding from Secret Linen Store. At first, it seems a bit pricey, compared to cheaper bedding sets, but when the bedding arrives it is truly worth it. Such good quality and it feels so luxury. The linen is lovely to sleep in and washes really well. The bedding was delivered promptly and beautifully packaged. I wouldn’t hesitate to order again. Thank you!”

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Posted 4 years ago

“Beautiful linen! Delivery went slightly wrong not Secret Linens fault be they sorted it out in no time thank you.”

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Posted 4 years ago

“Quick service & great quality! Lovely little touches in the package - thanks for the tea!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews