Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality, nicely presented and delivered quickly would definitely recommend this company.”

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Posted 5 years ago

“Great service great quality”

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Posted 5 years ago

“Rapid service and good quality bed linens. Recommend and also will be back myself.”

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Posted 5 years ago

“Simple and beautiful patterns, luxurious cotton; my bedroom is transformed. Items arrive in simple, strong packaging with a lovely newsletter and a free teabag! Customer service is 100% if you have any queries or problems arise. I will be buying all my bed linen here from now on.”

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Posted 5 years ago

“Whenever I order from Secret Linen I really look forward to receiving my purchases. Never been disappointed.”

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Posted 5 years ago

“First time buyer. Delivered very quickly. Blown away by the quality, the colour and the feel of the fabric. Really love it.”

Secret Linen Store 5 star review on 25th December 2020

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Posted 5 years ago

“Excellent service. I unfortunately had to return the curtains because the colour was not quite right. Very easy to return and quick refund.”

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Posted 5 years ago

“Quality product”

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Posted 5 years ago

“High quality fabric. I love Portuguese textiles so was very pleased to find the Secret Linen products. I have 2 throws draped over our settees, one a linen throw and the another of a heavier fabric. Both stay in place. I also have a couple of pretty blue pillowcases. The items arrived promptly and were well packaged. The company information on its formation, background and the available products was interesting to read.”

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Posted 5 years ago

“Very pleased with the quality of the goods I received. The pillows are soft but very bouncy and my self and my husband have a wonderful nights sleep since we have had them.The linen curtains are excellent quality.and look lovely.The jumbo towel is also excellent quality.Will shop with Secret Linen again.”

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Posted 5 years ago

“My white linen curtains look fab and everything arrived safely.”

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Posted 5 years ago

“Love it! Love it!LOVE IT!”

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Posted 5 years ago

“Very good quality bedding and at a reasonable price for the fabrics. The info on the website with recommendations for type of pillow etc., was very helpful for me in making decisions on which to choose. In my order I loved the little extras such as the fabric bag. Will certainly buy from here again!”

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Posted 5 years ago

“I love my stripey curtains in lovely soft cotton in a weight which hangs perfectly. I will definitely be buying more from your lovely store.”

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Posted 5 years ago

“Best in style and quality”

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Posted 5 years ago

“Prompt to arrive, great service, beautifully wrapped, free tea- what more could you want. Sheets were good too.”

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Posted 5 years ago

“Loved the product and packaging was fully recyclable. My only request is to drop the cotton ribbon with Linen Store print as my first reaction is to send it back to you so you can use it again!”

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Posted 5 years ago

“Good support, nice products just wish I could afford more 😊”

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Posted 5 years ago

“When I was being dim about the size of the duvet sent to me they answered helpfully and quickly.”

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Posted 5 years ago

“Excellent service in every way, from ordering, delivery , sleeping in my beautiful linen sheets and washing them. perfect ! Have a safe and happy Xmas and a happy new year to you all .”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews