Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Soft linen, very cosy bed.”

Helpful Report

Posted 5 years ago

“First time and delighted with the linen pillow cases, and duvet cover. 100% recommendation. Excellent quality, feel soft and lovely rich colours. Only a small disappointment, fitted bottom sheet not available in my European king bed size. Got the nearest size. Would go up a size next time. Well worth the money, you do get what you pay for”

Helpful Report

Posted 5 years ago

“This was my first experience of shopping at the Secret Linen Store and I am delighted with the towels, face cloths and bathmat in French Navy and White for a newly decorated guest bathroom. The fabric and colours are perfect and they wash well. It is great to support a relatively local independent company and I appreciated the no plastic packaging and the Lemon and Ginger teabag !”

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Posted 5 years ago

“Super comfy”

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Posted 5 years ago

“Lovely linen 😍”

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Posted 5 years ago

“Love the colour and texture too! Worth every penny! Just wish there was a nightshirt to go with with the 100% linen bed linens! Perhaps next year EU tariffs permitting too.”

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Posted 5 years ago

“It was very Good and economic.”

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Posted 5 years ago

“Fabulous quality duvet set, packaged and presented to the highest standard, speedy delivery, thank you.”

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Posted 5 years ago

“It’s so comfortable and cosy. The best bedding we have. And planning on buying another one.”

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Posted 5 years ago

“I was utterly delighted with my purchases - superb service and quality - thank you so much!”

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Posted 5 years ago

“Through no fault of their own, there was an issue with delivering my order in time for me to give it as a birthday present. The shop ensured I was refunded immediately. This is typical of The Secret Linen Store who I have used before and will continue to use.”

Helpful Report

Posted 5 years ago

“Excellent products and great value. Staff are extremely efficient and helpful. Highly recommended.”

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Posted 5 years ago

“Customer service outstanding.”

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Posted 5 years ago

“Wellll lost for words 😍 literally loveee this shop and keep coming back 🥰 I have vowed with myself I won't purchase bed linen from any other store now... Beware of purchasing from them you won't ever want anything else 😌”

Helpful Report

Posted 5 years ago

“Excellent packaging and product.”

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Posted 5 years ago

“Bought a duvet cover,pillowcases and fitted sheet, very nice quality, exceeded expectations, how they will wear and wash unknown as yet. Reasonably priced too . Will definitely buy more in the future and would recommend to others. Keep up the good work guys”

Helpful Report

Posted 5 years ago

“Love my new bedlinen if feels so nice to sleep in and looks really stylish in my newly decorated bedroom. It was worth saving up for!!”

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Posted 5 years ago

“Christmas present so don’t know yet howeverservice was uncomplicated and delivery was quick”

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Posted 5 years ago

“Beautiful linen bed-linen. Great quality.”

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Posted 5 years ago

“Fantastic bed linen will definitely shop again”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews