Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and fast shipping. I had a query and customer service replied promptly.”

Helpful Report

Posted 5 years ago

“Gorgeous bedding. Soft and worn in feeling. Love it.”

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Posted 5 years ago

“Love my non iron linen bedding - quite a bit of fluff inside the duvet so had to wash it first but other bedding lovely from new. Towels are divine. 👍👍”

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Posted 5 years ago

“I’m very pleased with my duvet; good quality and good service.”

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Posted 5 years ago

“Excellent! Easy to order! Quick delivery with such care and attention to detail in the packaging - loved the recyclable packaging, natural ribbon, tea pig and newspaper supplement! Duvet set was beautiful quality! I have recommended you to all my friends and family and hopefully they will even start sewing dresses for Africa from pillowcases! ♥️ Was so pleased and happy that I found you!”

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Posted 5 years ago

“Was it worth the money....oh yes! Feels amazing and looks fabulous.”

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Posted 5 years ago

“Beautiful quality of cotton used for the valance sheet I got. The order arrived quickly and packaged lovely. Will buy more for sure!”

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Posted 5 years ago

“Simply brilliant re customer service, navigating your website, delivery and the quality of your goods. I'll definitely purchase more items in the future. Thank you for the personal touches too.”

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Posted 5 years ago

“Absolutely perfectly fitting valance - great to find a quality soft valance that is long enough to make the bed look gorgeous.”

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Posted 5 years ago

“Prompt service both in terms of processing orders and reimbursing when goods are returned. Lovely feel to the 600 thread cotton.”

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Posted 5 years ago

“Excellent products, excellent service, excellent quality.”

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Posted 5 years ago

“Excellent service and products”

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Posted 5 years ago

“Amazing quality xxx”

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Posted 5 years ago

“I was really pleased with my order. The yellow is gorgeous, golden mustardy, and the linen is so soft and sumptuous. I loved the friendly message and teabag in the packaging, and will definitely use this company again.”

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Posted 5 years ago

“Beautiful towels. Thrilled with my purchase.”

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Posted 5 years ago

“Absolutely great service and amazing quality! Would definitely recommend Secret Linen”

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Posted 5 years ago

“beautiful soft bedlinen - recommend”

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Posted 5 years ago

“Loving our new bed linen! So comfortable and very well made.”

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Posted 5 years ago

“All went smoothly”

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Posted 5 years ago

“Very good quality and excellent customer service.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews