Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully presented on arrival and very happy with my sheets.”

Helpful Report

Posted 6 years ago

“Prompt service and good quality. Good value”

Helpful Report

Posted 6 years ago

“hi i returned some cushonsweeks ago and i am still waiting for a re-fund so i can order the correct size could you please advise regards Tony”

Helpful Report

Posted 6 years ago

“I love this place everything I have ever bought ... working towards a complete linen collection ...is perfect and gets so many compliments .. the linen curtains and bed linens are sumptuous I cannot recommend highly enough”

Helpful Report

Posted 6 years ago

“Excellent quality and service, bedlinen beautifully packaged and I love the little touch of the sachet of tea☺”

Helpful Report

Posted 6 years ago

“Lovely quality Linen will certainly be purchasing more .”

Helpful Report

Posted 6 years ago

“Excellent service, excellent quality. All good. Will be back!”

Helpful Report

Posted 6 years ago

“Lovely quality of valance - could be packed better to avoid having to iron hem out .”

Helpful Report

Posted 6 years ago

“Very happy with the quick delivery and good quality pillow casss”

Helpful Report

Posted 6 years ago

“The bed linen ordered was beautifully packed and presented. Very impressed with the quality and the service was excellent.”

Helpful Report

Posted 6 years ago

“The customer service is fabulous .. the products are great”

Helpful Report

Posted 6 years ago

“Very happy with quality of my bed sheet I ordered another”

Helpful Report

Posted 6 years ago

“Looks and feels beautiful thank you”

Helpful Report

Posted 6 years ago

“Stunning timeless white set, looks expensive and linen is excellent quality. I've already received compliments. Will be purchasing more from this website soon..”

Helpful Report

Posted 6 years ago

“I have to say I was a little hesitant to purchase to begin with since the bedding costs more than I would usually pay but it’s safe to say I’m a total convert! I bought two sets so I’m never without fresh sheets to change up the bed and I’m delighted with both the quality and the service and I look forward to many happy nights in my linen bedding! x”

Helpful Report

Posted 6 years ago

“Beautifully packaged and lovely products.”

Helpful Report

Posted 6 years ago

“Quality of the linen bedding was lovely. Very soft and no ironing required for the style of bedding.”

Helpful Report

Posted 6 years ago

“All good ,quick delivery of quality product.”

Helpful Report

Posted 6 years ago

“Great site - efficient and goods come well packaged.”

Helpful Report

Posted 6 years ago

“Excellent quality and service as always”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews