Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent,just as described,and beautifully packaged”

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Posted 5 years ago

“EXCELLENT. You ALMOST feel you know them personally!”

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Posted 5 years ago

“I am a regular customer of Secret Linen Store - I am always satisfied with the quality and feel for the materials used for bedding and towels. Recently purchased two sets of super king bedding in a light green shade - a nice fresh look to go with my grey/silver decorations.”

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Posted 5 years ago

“This linen arrived exquisitely packaged. It is beautifully soft to sleep in, and the colours are very true to the website.I am extremely pleased with my duvet set, it looks very stylish”

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Posted 5 years ago

“Lovely linen sheets which were really well packaged. I also received a voucher for a free succulent which I took up (with purchase of another) and am really happy with that too so an all round positive experience. Thank you.”

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Posted 5 years ago

“Lovely bedlinen, wonderful to sleep in. Fast delivery and beautifully packed.”

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Posted 5 years ago

“I have written a review some time ago. Yes, they are Xcellent!”

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Posted 5 years ago

“Fantastic bedding and delivery.”

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Posted 5 years ago

“Second purchase from Secret Linen store, and i am again delighted with the bed linen. They will continue to be my preferred supplier.”

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Posted 5 years ago

“Great sheets”

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Posted 5 years ago

“2nd set of linen bedding iv bought I love it the colours they make are so very beautiful and the care in making them I apreciate they are lovely women easy to talk too so buying from them is safe and easy thank you so much it's so good to go to bed x”

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Posted 5 years ago

“Excellent quality, really well made. However ordering a pillow online is a risk. I think I would have been better ordering a firm pillow as I’m waking with a bit of neck ache, I usually sleep on my side. I’m a massive secret linen fan. I’ve have been replacing my white company bedding with secret linen and couldn’t be happier with the quality of the duvet covers and sheets”

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Posted 5 years ago

“Lovely products, happy with all of our Secret Linen goodies. I just bought a pillow and it’s lush. Great customer service. Very fair prices for the quality. We find it hard to get great bedding without costing a fortune but then we found you; and so happy we did!”

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Posted 5 years ago

“Recommend! Gorgeous quality and beautifully soft bedding - very happy with my purchase”

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Posted 5 years ago

“Lovely product.”

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Posted 5 years ago

“beautiful product. wrapped with care and attention to the environment and a sleepy time tea bag for us to try.”

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Posted 5 years ago

“Love the aubergine linen, good quality beautifully wrapped, wish more people used paper instead of plastic, great service. Will definitely recommend”

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Posted 5 years ago

“We are very pleased with our bedding. The linen sheets in the summer are comfortable and comforting. Good service. Thank you Adèle Tredree”

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Posted 5 years ago

“It was lovely to find exactly what I wanted from a web site as the range of bedding is of such good quality and the service is superb. I will be using Secret Linen Store again”

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Posted 5 years ago

“The linen is stylish, nice colours and good value for money. Service is efficient and fast. The staff are charming. It’s nice to talk to real people with personality. 😊”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews