Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fastand efficient, and wonderful product. I'm happy to have bought an eco product too. Thanks Imogen”

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Posted 4 years ago

“High quality linens and great, very personal customer service. I've bought from them twice now and will do again.”

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Posted 4 years ago

“first class service”

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Posted 4 years ago

“Ordered emperor duvet cover set. Plum and natural colouring. Beautiful quality. Loved it. Delivery etc went like clockwork..”

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Posted 4 years ago

“Your service was fabulous and your linen is stunning. Happy Customer. And I loved your tea 😊”

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Posted 4 years ago

“Easy, prompt delivery, great communication. And I love my linen bedding!”

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Posted 4 years ago

“I was so excited to receive my parcel - so beautifully packaged together with a sachet of mint tea - my favourite (it’s the little things!!). The linen is totally divine to sleep in, and has come out really nicely after a wash and tumble dry. Would love to be able to afford to buy it all !!!”

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Posted 4 years ago

“The website and ordering process were very easy to negotiate. The tracking was helpful and the items arrived in good time. The quality of the items was excellent. We were really pleased.”

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Posted 4 years ago

“I love my curtains, thankyou so much.”

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Posted 4 years ago

“beautiful quality - why didn't I order these before?”

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Posted 4 years ago

“Good service and gorgeous linen bedsheets. Its difficult to get up...”

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Posted 4 years ago

“We bought a pair of linen curtains in blush pink and they’re beautiful - excellent quality and came nicely wrapped with some free tea too! Really pleased with my purchase. Thanks!”

Secret Linen Store 5 star review on 18th February 2021

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Posted 4 years ago

“Perfect bedding it is an investment.gets better after each wash.”

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Posted 4 years ago

“I love this bedding it's super soft, looks great and my room feels like a show home. Definitely want more”

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Posted 4 years ago

“Really impressed with the bedding and curtains we purchased - lovely quality, arrived quickly and beautifully packaged, Will definitely be buying more”

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Posted 4 years ago

“Fast efficient site for ordering 👍 lots of pennies to buy but very much worth every one for this luxurious linen bedding 💕👍😁 superb colours too x”

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Posted 4 years ago

“Excellent quality and quick service! Definitely recommend and will buy again.”

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Posted 4 years ago

“Easy to order, prompt delivery, the product looks just as it was displayed on the photos. Good quality.”

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Posted 4 years ago

“Superb quality bedding, there is nothing more luxurious than pure linen. It’s delivered in a very attractive way wrapped in ribbon. No complaints”

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Posted 4 years ago

“Lovely products”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews