Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service Would definitely recommend 😊”

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Posted 4 years ago

“Really nice quality goods, my purchase is very cool , beautifully made and feels very silky. I'm happy.”

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Posted 4 years ago

“Fantastic service and fabulous product ! Will definitely order again”

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Posted 4 years ago

“I loved the bedspread which is just the right weight. It's been great over a 13.5 tog duvet over the cold spell we've just had and I can see this as being a year-round item. Speedy delivery, too.”

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Posted 4 years ago

“I've had a great experience with the Secret Linen Store. I had a query about a product which I had immediate response to from the team. Shipping was fast and the products are of great quality. I was very happy with my purchase and the overall shopping experience. Highly recommended!”

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Posted 4 years ago

“Excellent service and good quality linen duvet cover and pillowcases. Looser weave than have used previously but feels good on skin and washes well.”

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Posted 4 years ago

“Really great communication and excellent customer service.”

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Posted 4 years ago

“Fast service. Supportive advice on the phone. Beautiful quality products!”

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Posted 4 years ago

“I wanted to order some curtains but needed some advice about my width/depth of window so emailed and they were so helpful. I ordered them and am very happy. Great service! 😃”

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Posted 4 years ago

“Lovely product and great service !”

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Posted 4 years ago

“Very pleased with my product. The ethical and sustainability features of the company were a major draw.”

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Posted 4 years ago

“The blanket I ordered is beautiful and so big! It's perfect and just what I was looking for, and beautifully packaged too! I will be ordering from here again.”

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Posted 4 years ago

“I love the natural feel and look of these pillow cases. Very pleased and will buy again.”

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Posted 4 years ago

“The tiny stripped bedding I ordered for my mother is gorgeous and so soft. She is delighted with it. We Will definitely be ordering more bedding in the future. Thank you”

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Posted 4 years ago

“Such beautiful bed linen. 100% pure linen. The depth of color is stunning (I bought Spice and Spice stripe). This washes like a dream and never needs ironing ( although I always press my pillow cases - its habit; but they really dont need it). I whole heartedly recommend Secret Linen to you !!”

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Posted 4 years ago

“Love the colour of my bedding plus the little extras they put in a newspaper telling me about them plus a tea bag which i enjoined having.”

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Posted 4 years ago

“Very pleased with the service received and with my beautifully soft and silky feel cotton pillowcases.”

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Posted 4 years ago

“Fantastic product and beautifully packaged. Will definitely be ordering more.”

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Posted 4 years ago

“I have only just discovered Secret Linens. I ordered some items, but unfortunately, whilst of excellent quality the colours were not right for my project. I followed the straight forward return instructions, the process and communications were excellent and efficient. Refund was prompt. Thank you. I will be using Secret Linens again and hope the colours are to my taste. M.Bond”

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Posted 4 years ago

“Absolutely love your products, so glad I found you. Quality and service excellent. No hesitation in recommending your company.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews