Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,035 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,035 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered from The Secret Linen Store before and always found the quality of their linen is excellent. I have never had to return anything. Easy to order and quick delivery.”

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Posted 4 years ago

“Our new bedding is fantastic, lovely colour and the linen is high quality. Loved the packaging too! :D”

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Posted 4 years ago

“Top quality, lovely choice and presentation, very happy cxx”

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Posted 4 years ago

“Really good experience and very efficient delivery. Really pleased with their eco friendly packaging it is excellent and I always reuse it for my own postal packaging.”

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Posted 4 years ago

“The products - their colours, texture and their packaging - everything is beautiful and natural, I love Secret Linen❤️”

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Posted 4 years ago

“The duvet cover was too big for a standard M&S king size duvet. There were also 2 buttons missing on the opening. I have had 2 duvet covers before but very disappointed with this third one. I had already washed it ready to put on the bed so I had to alter it myself to fit my duvet and find 2 similar buttons. Very disappointed.”

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Posted 4 years ago

“Quality duvet covers and pillow cases with very fast delivery. Thank you.”

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Posted 4 years ago

“Fantastic! Lovely quality. I am very happy with my purchase.”

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Posted 4 years ago

“Love the linen bedding. Definitely recommend.”

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Posted 4 years ago

“Product really lovely.can’t comment on washing etc cos it’s still unused but love the way it looks”

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Posted 4 years ago

“Love the quality, love the look. Amazing linen curtains on patio window.”

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Posted 4 years ago

“Dry pleased with all purchases and easy to order”

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Posted 4 years ago

“Ordered from Secret Linen store a few times before. They never disappoint, excellent delivery service and their quality of bed linen is beautiful . Thank you Molly, Harriet and Team Denise x”

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Posted 4 years ago

“Extremely quick delivery, beautifully wrapped, and a gorgeous linen sheet which feels really luxurious.”

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Posted 4 years ago

“I love the feel of my linen sheets. They can be warming or cooling as they adapt to the temperature.”

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Posted 4 years ago

“Superior linen used, coupled with high quality manufacture, goes to create a unique product that I’m so pleased I found!”

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Posted 4 years ago

“I am a textile artist and the handle of fabrics is really important to me. The linen bedding is such a treat to sleep in, I can’t imagine that I will use my old duvet set ever again!!”

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Posted 4 years ago

“Lockdown did not really impact my large order which arrived complete, good quality and I managed to purchase with a nice discount. Excellent communication and very pleased with what I ordered. Great way to buy!!”

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Posted 4 years ago

“Fabulous colour great fabric all round goodie”

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Posted 4 years ago

“Very reliable and prompt service. Very happy with the linen sheets and pillow cases.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,035 reviews