Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful bed linens and great shopping experience! Dealing with Secret Linen Store couldn’t have been easier. Their all linen offerings are really sumptuous and reasonably priced for the quality. I bought bed linens for my niece to return to uni with - she loves them! I was particularly impressed with Secret Linen’s linen care instructions too!”

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Posted 5 years ago

“Easy to shop, quick on delivery and long return policy.”

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Posted 5 years ago

“Excellent linens and great service.”

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Posted 5 years ago

“Excellent quality curtains, true to colour on website, arrived sooner than expected, beautifully packaged. Would definitely recommend.”

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Posted 5 years ago

“Great service from the Secret Linen Store. This was the second brushed cotton duvet set we’ve ordered. They are really cosy - would definitely recommend.”

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Posted 5 years ago

“Absolutely LOVE Secret Linen. This was my first order and will definitely be ordering again. Wonderful website, great product range, FANTASTIC product quality ... and my favourite of all - manufactured in Europe”

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Posted 5 years ago

“Feel luxurious and give you an excellent night sleep. King size duvet cover much bigger than our king size duvet but can live with that.”

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Posted 5 years ago

“Faultless service and a great product”

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Posted 5 years ago

“Really pleased with the product, and delivered in a timely manner. Will probably be back to shop again.”

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Posted 5 years ago

“I've gotten linen bedding from Secret Linen Store twice. It's beautiful rustique and heavy, justl like it's meant to be. The wrapping is a little treat all by itself, so it will be great for a gift. The linen bedding is quite pricy, almost an actual investment. But you won't find this uqality cheaper anywhere else - I did the research. Keep that linen coming, Harriet and Molly!”

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Posted 5 years ago

“Really pleased with my linen bed linen - really comfy to sleep under, lovely colour, good quality and good value for money. Depth of sheet sufficient for mattress and mattress topper.”

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Posted 5 years ago

“I have purchased many things from SL, ranging from bed linens to throws and cushions, all are lovely quality and I have received great customer service.”

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Posted 5 years ago

“Lovely quality and beautifully packaged as always. Great sale price too. :)”

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Posted 5 years ago

“Easy care linen bedding transformed our sleep experience. We have tried to analyse why and can’t come up with a logical answer but the truth is the bedding , duvet covers, sheets and pillow cases, is much more comfortable than our pure cotton bedding. We do have a more satisfying night’s sleep.”

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Posted 5 years ago

“Great service from easy to use website. Linen arrived beautifully packaged and very promptly The bed linen is lovely, soft, luxurious feeling and washes and irons beautifully, though even if you didn't want to iron it it would look fabulous thank you. I will be back”

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Posted 5 years ago

“Fabulous quality. Always washes so well and keeps looking as good as new.”

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Posted 5 years ago

“Always a good experience and happy with my purchase. R”

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Posted 5 years ago

“Excellent website, such a delight to look through a website that is so well curated. So pleased with the bedding, it was a present for my Mother and she is really satisfied with it.”

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Posted 5 years ago

“The tiny stripe bedding seems a very nice material, midway between summer and winter feel to it. We have a deep mattress but even so the fitted sheet seemed rather loose, however after first wash it appears to have shrunk slightly and is now a better fit. Ordering was easy and delivery was prompt.”

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Posted 5 years ago

“Beautiful curtains, beautiful quality. Love them. Thank you”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews