Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service,excellent products.”

Helpful Report

Posted 6 years ago

“Really quick delivery and overall I’m very pleased with the valence although it is a tiny bit wider than my bed base and therefore the white part showed a little. However I have scrunched it up under the mattress and it shows less. Yes, it is a little rumpled but that is the style and I love it!”

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Posted 6 years ago

“I have a duvet cover and duvet from SL now and love them both - really great quality, reasonably priced. I will definitely buy all of my bedding from SL from now one!”

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Posted 6 years ago

“I am very pleased with my duvet cover which arrived quickly. Thank you very much.”

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Posted 6 years ago

“I thought it was about time i treated my self to some nice bed linen and i came across Secret Linen Store, I liked the look of the duvet cover and ordered sheets and pillow cases to match. My order arrived promptly and very nicely packaged as if a present to me that it was , I liked the extra touch of a pkt of tea and the all important care instructions along with a recipe for me to try. I really liked this extra touch well done”

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Posted 6 years ago

“Quality bedding, efficient service!”

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Posted 6 years ago

“I purchased three pairs of soft denim curtains in a light grey colour. They frame my windows perfectly. The material is good quality and they are easy to wash. I am very happy with my purchase and I love that they were packaged so nicely. I would highly recommend the Secret Line. store.”

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Posted 6 years ago

“Absolutely love my new beddings and new pillows. Great quality.”

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Posted 6 years ago

“Excellent quality, description & photographs showed true colour which I was sceptical about as this often isn’t the case. I had been searching for a deep Rose colour to go in my little girls nursery for ages and am so happy. Would certainly buy from The secret Linen store again.”

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Posted 6 years ago

“Just really lovely bedlinen. Comfy and soft with subtle stripes.”

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Posted 6 years ago

“very good”

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Posted 6 years ago

“Beautifully and carefully packaged arrived quickly. Lovely quality just what I wanted. Angela”

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Posted 6 years ago

“Beautiful product wonderfully presented in package and fast delivery !”

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Posted 6 years ago

“Like lying on a bed of heaven! The linen keeps so cool and really suits our bedroom decor.”

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Posted 6 years ago

“Lovely products and great quality. Personal tough with my order and super fast delivery, will be ordering again soon!”

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Posted 6 years ago

“I have bought a few sets of Secret Linen Store’s bed linen, the quality and service is always excellent!”

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Posted 6 years ago

“These fabulous ladies know their stuff when it comes to sumptuous bed linen and competitive prices. Everything is manufactured in the UK or Europe and I like the idea the team are in touch with their supply chain from start to finish. The bedding and towels wash well ( as you would expect ) and when I sink into my bed at night I imagine this is how it might feel to sleep on a warm and comforting cloud. Fantastic products and wonderful service thank you Secret Linen Store”

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Posted 6 years ago

“Lovely reasonably priced products. Fast service, beautiful fabric. Couldn’t be more delighted.”

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Posted 6 years ago

“My favourite bed linnnnen in the world I am in love xxxxxxxxxx”

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Posted 6 years ago

“U”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews