Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products, delivered on time with super customer service. Will be back to shop again!”

Helpful Report

Posted 5 years ago

“Superb quality. Beautiful soft linen that is lovely to sleep in. Eco packaging with thoughtful touches.”

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Posted 5 years ago

“I ordered an emperor sized sheet and two square pillowcases to go with a lovely Liberty duvet set , so it had to be top quality. My items arrived very quickly, beautifully packaged and exactly as expected - I'm delighted. The cotton is very fine indeed - like silk - and washes very well. Dried on the line in the sunshine, it doesn't need ironing. When I want top quality bed linen I will certainly look here first. I should say it's also lovely to find flat sheets that are of a really good size - so many brands skimp so that you don't get a really secure tuck-in. Very impressed.”

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Posted 5 years ago

“Very good quality bedlinen and excellent, quick service. I love the packaging too.”

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Posted 5 years ago

“I love Secret Linen Store! It’s my go-to shopping destination for bed linen whether in or out of Lockdown!! The quality is supreme and I love the website for its wide ranging information - it’s rather like reading a magazine! Brilliant 😍”

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Posted 5 years ago

“Great quality bed linen and quick delivery... plus I really appreciated that the order came in an environmentally friendly package (with a delightful gift inside). Excellent customer service when I needed help returning an item. Would highly recommend Secret linen!”

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Posted 5 years ago

“I was so excited to find the colour I wanted in your selection. It arrived very promptly and I was delighted with the quality of everything. I am thrilled and cannot wait to go to bed now....thank you. I immediately told my daughter and she ordered bedding for herself.”

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Posted 5 years ago

“I absolutely love the bedding!! Towels are pretty good too!!”

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Posted 5 years ago

“Excellent service, delivered in less than 24hrs during lockdown. Lovely presentation and really pleased with bedding choices, will definitely be returning for more items.”

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Posted 5 years ago

“Very good and fab colour”

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Posted 5 years ago

“When I washed the linen the colour ran - so it is now patchy. Also I ordered it in a double but it is too big for my duvet so I have a flap of material that I'm having to fold over. I haven't been pleased with my purchase.”

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Posted 5 years ago

“absolutely love my new linen, so soft and pretty”

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Posted 5 years ago

“Great quality, great price, great packaging and delivery”

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Posted 5 years ago

“Lovely products - arrived earlier than expected. Thrilled with the look and feel of the duvet set. This was my 2nd order and I will be back for more, when needed”

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Posted 5 years ago

“My sister recommended your website as she had bought a linen valence from you and wasn’t disappointed with her purchase. I had moved my bedroom around during lockdown so thought I would order a valance for my bed. I had been looking for ages but everything I liked was so expensive so I was thrilled when it arrived very shortly after I had placed my order. It looks perfect- thank you”

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Posted 5 years ago

“Super product and super service.”

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Posted 5 years ago

“Always a delight to receive lovely linens from SLS Whether linen or cotton all MADE IN PORTUGAL NOT CHINA Lovely colour choices and great prices”

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Posted 5 years ago

“Excellent quality products and fast, reasonably priced delivery to France I now have two bedrooms decked out in Secret Linen Store products and will definitely come back again and again!”

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Posted 5 years ago

“Excellent all round.”

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Posted 5 years ago

“I ordered a linen duvet cover set and matching sheet. Lovely and weighty linen. The rose is a beautiful earthy pink. Prompt delivery even in Covid lockdown.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews