Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could shout from the rooftops about Secret Linen. They are exemplary in their customer interactions and communication. My phone conversations have been friendly, deeply helpful and personable. Their packaging is pretty, reusable and unique and I have never loved my bed as much as I do now with it’s new linen sheets and covers. I kid you not, every night my husband and I giggle in delight as we snuggle down under the duvet. I’m even semi-conscious in my stupour, mid sleep that I am sooooo comfortable. I will be returning.”

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Posted 5 years ago

“Loving our white linen bedding, soft warm easy care. What more could you ask for.”

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Posted 5 years ago

“Top quality very polite excellent would recommend the secret linen store too all my friends”

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Posted 5 years ago

“The bedding is beautiful quality and washes well. The colour is true to the pictures. It was delivered quickly and the packaging was cute and considered. My only issue is the only reason I knew the duvet cover didn't come with pillow cases was from someone else review. I believe this should be clearly stated on the website to avoid disappointment and having to place further orders.”

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Posted 5 years ago

“Excellent service with quick delivery. Great quality sheets, beautifully packaged. Thank you.”

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Posted 5 years ago

“Great quality and variety of products, helpful friendly staff, fast delivery in packaging made from sustainable materials.”

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Posted 5 years ago

“Seems a very nice company to buy from. Just love the quality and look of my new bedding. The prices equate well with others selling Linen bedding. My bundle arrived folded beautifully with ribbon around it. So pleased i have now ordered a throw.”

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Posted 5 years ago

“A family emergency meant that we needed our product much more quickly and the team were very quick to respond.”

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Posted 5 years ago

“Lovely sheets”

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Posted 5 years ago

“Very beautiful valance and a nice treat with the tea... thank you”

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Posted 5 years ago

“When calling to make enquires your Lady was extremely informative with good product knowledge....and the speed of delivery was super....I’ll certainly use you again..... Regards....Johnny Walker”

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Posted 5 years ago

“Love it !”

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Posted 5 years ago

“Great all round service.”

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Posted 5 years ago

“Wish I hadn’t waited so long to purchase the linen sheets. They are so comfortable and look really good. Also, easy to care for.”

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Posted 5 years ago

“Easy to order. Nice range of quality linen. Arrived very promptly. Haven't used it yet but it looks lovely.”

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Posted 5 years ago

“Lovely soft bed linen - def needs an iron though sadly”

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Posted 5 years ago

“Gorgeous bedlinen such good quality, will definitely be buying from you again soon.”

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Posted 5 years ago

“Found what I needed lovely bedding that’s comfortable to sleep im”

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Posted 5 years ago

“Extremely happy with my cushion covers and the quality of service”

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Posted 5 years ago

“Fabulous product! Very happy with the weight of the summer duvet and the excellent quality. Thankyou”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews