Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the quality of this bed linen, it was well worth paying the extra for. Fantastic service from Secret Linen, very quick delivery.”

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Posted 5 years ago

“love my new bedding. eco packaging and great service.”

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Posted 5 years ago

“Very impressed with your service unfortunately the duvet colour wasn’t quite what we were looking for. The white percale was however great! We will definitely come to you again Thank you”

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Posted 5 years ago

“I loved the quality, the price and the packaging. I usually buy from the White Company, but I will use the Secret Linen store in future.”

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Posted 5 years ago

“Always exemplary in customer interaction and of course in the products themselves. My first port of call every time.”

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Posted 5 years ago

“I am very impressed with all the items I ordered including a Superking size Valance and cotton towels”

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Posted 5 years ago

“Beautiful quality and the beautifully packaged. The website works well and delivery is quick. When I had to return a faulty item it was quickly replaced with no questions asked of difficulties.”

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Posted 5 years ago

“My bed linen came beautifully wrapped in eco friendly packaging and the sheets are so beautifully soft , wash well and enjoying not having to iron the linen sheets.”

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Posted 5 years ago

“I have ordered several times from Secret Linen Store. Quality is excellent and service supreme. Delivery very quick and on the one occasion I requested a refund (shade not quite what I wanted) that too was handled speedily.”

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Posted 5 years ago

“Fabulous quality bedding delivered quickly and efficiently! Will be ordering from them again and again!”

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Posted 5 years ago

“Beautiful product at good price. The service was second to none, can’t praise highly enough and will definitely use again. Thanks.”

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Posted 5 years ago

“Gorgeous bed linen. Arrived promptly. Washes well. No complaints whatsoever. Would shop here again.”

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Posted 5 years ago

“I was surprised you were still open for business when many were closed by this virus. The products I ordered were very good quality and were delivered promptly and very well packed, I thought the tea bag was a nice touch.”

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Posted 5 years ago

“With the excellent and reliable service, and the superb quality of the linen sheets, I am more than thrilled with my purchase. The fabulous choice of colours enabled me to pick exactly the right shade for my bedroom, and sleeping in linen sheets is such a joy. I will save up for another set! Annie49 suffolk”

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Posted 5 years ago

“Excellent service, excellent products.”

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Posted 5 years ago

“Beautiful product and very well packaged.”

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Posted 5 years ago

“Dear Molly and Harriet Loved the quality and design of the items you sent me at a price I could afford.”

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Posted 5 years ago

“Excellent quality linen, prompt delivery. Very happy!”

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Posted 5 years ago

“I love Secret Linen! There is a human and personal touch to everything they send. From the fabric tie and the tea bag to the wonderful washing liquid sample which is now in my travel bag for hand washing.”

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Posted 5 years ago

“I’m very happy with my recent shopping at Secret Linen. It was promptly delivered and I’m also happy with my purchase of White Cotton Percale 400 bed linen set. Although I was expecting cotton to be thicker, this one also works well and due to its lightweight it is easier to manage.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews