Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, speedy delivery, happy customer.”

Helpful Report

Posted 5 years ago

“I couldn’t be happier. Having trouble sleeping of late (can’t think why!) but now at least I can luxuriate in my insomnia bouts! The linen, the packaging, the communication, the service - everything was perfect. Thank you!”

Helpful Report

Posted 5 years ago

“Very happy with my purchases and the service I received. Will definitely recommend to others.”

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Posted 5 years ago

“Great quality and fast delivery. Highly recommended”

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Posted 5 years ago

“Always wonderful quality and the colour palette is wonderful.”

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Posted 5 years ago

“very prompt delivery, excellent value for money”

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Posted 5 years ago

“Fabulous products and great customer service!”

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Posted 5 years ago

“Very good quality and quick delivery”

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Posted 5 years ago

“Website a little dificult to navigate. Otherwise I'm very happy with quality and delivery. Packaging of my purchases was excellent. Regards E Sweeney”

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Posted 5 years ago

“Really lovely bedding and a very quick resolution to a complaint I had. Impressive packaging and nice little touches here and there. I’d shop here again.”

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Posted 5 years ago

“Absolutely delighted to have found the Secret Linen Store. I have placed three orders so far and i cant wait to start decorating the other rooms in my house so I can order more. The quality is top class, and the non fussy unique designs are exactly what i have been looking for. I also loved the tea bag sample from Tea Pig and have placed my first order today!”

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Posted 5 years ago

“Prompt delivery, great quality”

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Posted 5 years ago

“Absolutely loving my new bed linen, excellent service throughout.”

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Posted 5 years ago

“Bought some bedding for a European King that we have and was very thrilled at how soft the sheets were. Had some guests stay in that room at the weekend and they raved about them. Have been back on and bought some Super King for my own bed. Both orders came quickly and were beautifully packaged as well.”

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Posted 5 years ago

“Great product, kept up to date regarding order & quick delivery especially at the moment with our current situation Thanks”

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Posted 5 years ago

“Speedy delivery and delightful presentation. Very happy with my 'hard to find' size fitted sheet too. Thank you!”

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Posted 5 years ago

“Highly recommend! The linen is such great quality and lovely soft material. Very pleased with my curtains”

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Posted 5 years ago

“Very professional and friendly service”

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Posted 5 years ago

“Excellent quality bedlinen, great choice of colours. Very prompt delivery.”

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Posted 5 years ago

“Great product, soft and true to image. Arrived promptly and in paper packaging”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews