Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, excellent bedding. Very happy!”

Helpful Report

Posted 5 years ago

“Haven’t slept under the new sheet yet, but it feels like good quality.”

Helpful Report

Posted 5 years ago

“Very quick delivery, love the new sheets and towels.”

Helpful Report

Posted 5 years ago

“Very pleased with the product. Lovely soft linen. The shopping experience felt very personal. Would certainly recommend to others”

Helpful Report

Posted 5 years ago

“Very nice quality”

Helpful Report

Posted 5 years ago

“Lovely quality arrived on time would most definitely buy again. Saving up for more items.”

Helpful Report

Posted 5 years ago

“Beautiful bedding and exceptional quality. I would most definitely buy again! Everything washes beautifully I’m very impressed!”

Helpful Report

Posted 5 years ago

“Wonderfully cosy and comfortable linen for the best nights sleep”

Helpful Report

Posted 5 years ago

“Just love receiving linen from Secret Linens so well made and beautifully packaged .... enjoy receiving the newsletter such interesting information and a wide variety also. The price the quality and the services is top notch ... thank you .... Highly recommend.”

Helpful Report

Posted 5 years ago

“The item I bought was advertised and shown as turquoise, however it is more of a petrol blue so was slightly disappointed but item so lovely anyway that I decided to keep it.”

Helpful Report

Posted 5 years ago

“Found Secret Linen by accident and have been delighted with the new bedding I purchased. Highly recommend.”

Helpful Report

Posted 5 years ago

“Fast delivery and good Customer Service.”

Helpful Report

Posted 5 years ago

“Everything I’ve ever bought from Secret Line Store has been top quality - I’ve bought three sets of bedding and recently ventured into fabulous towels which I’m delighted with.”

Helpful Report

Posted 5 years ago

“French Blue Linen quilt cover, fitted sheet and pillowcases came, beautifully packaged, the other day. They are so nice and feel great to sleep on. Not going back to ordinary cotton, no matter the thread count. The care information (and breakfast recipe complete with tea bag!) was a nice touch too. These girls are the best at what they do. I’ll definitely get some more; totally worth it”

Helpful Report

Posted 5 years ago

“The throw was as described on the website & looks great. Prompt delivery.”

Helpful Report

Posted 5 years ago

“Second order from Secret Linen Store ..100% happy with it!”

Helpful Report

Posted 5 years ago

“Excellent customer service, helped change an order quickly and overall a nice shopping experience. I should also say the bedding in lovely!”

Helpful Report

Posted 5 years ago

“Excellent service. Thank you.”

Helpful Report

Posted 5 years ago

“Great service great product”

Helpful Report

Posted 5 years ago

“Your linen lived up to my expectations and has ruined all other bedding for me, looking forward to more purchases. Delivery was also super quick and very sweetly packaged. Thank you. x x”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews