Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, good value. Very pleased.”

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Posted 5 years ago

“I have been buying bed linen from the secret linen store for about 3 yrs now the quaility is superb and they wash really well. the delivery service is really prompt and it all comes beautifully packaged . they maybe not be the cheapest but but if you want quaility bedding that lasts I would thoroughly recommend them.”

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Posted 5 years ago

“Beautiful linen and speedily delivered. Thank you for a first class service. Will definitely be placing more orders!”

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Posted 5 years ago

“Wonderful customer service. Thank you SO much to Jessica who was so kind and helped me to get the perfect bedding”

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Posted 5 years ago

“Friendly personal feel to the company and lovely products. One of the best discoveries I’ve made lately. They will always feature in my mind when I consider bed linen.”

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Posted 5 years ago

“I just love my new bed linen, its just what I needed to cheer me up! I will be definitely ordering another set when I’m back at work and earning some pennies Thank you Molly and Harriet”

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Posted 5 years ago

“I love Secret Linen!!! I must confess that most of my purchases have been from the clearance section or in a sale as they are a bit pricey... that said- the quality of their bed linen is just gorgeous and the designs and colours are fabulous. Well worth the treat!!!!!”

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Posted 5 years ago

“Great product & service! Thanks guys!”

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Posted 5 years ago

“Lovely quality bed linen and excellent service. The variety of colours and textures are such a nice variation on the usual”

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Posted 5 years ago

“Beautiful linen bedding fabric . Great customer service too”

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Posted 5 years ago

“I was very pleased to received my order promptly. I love my new throw and matching cushion cover for my newly-decorated bedroom. The hot coral is such a vibrant colour! I’m also pleased they were purchased in a recent sale - I couldn’t have afforded them at full price. This was a treat for myself and my home in these strange times of lock-down . . . The Teapig teabag gift was a nice touch :)”

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Posted 5 years ago

“Very happy with order”

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Posted 5 years ago

“Amazing product. Completely worth the money.”

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Posted 5 years ago

“I love the feel of the linen on my skin. I was so impressed I am ab out to make my 3rd order in the space of two weeks.”

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Posted 5 years ago

“I was abit taken back when the throw arrived and felt I'd payed to much for it. Wasnt the quality I thought it might be and nearly sent it back. I do like the throw and sure that when all my new bedding goes on it will look pretty..”

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Posted 5 years ago

Good Morning Kim Thank you so much for taking the time to review your recent order with us. Our Herringbone Blush Pink is the perfect partner for any bed and we think adds a little something extra for the perfect bed time. However if you find that when all the other bedding arrives and its not quite right, please let us know. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 5 years ago

“Lovely customer service and the nicest curtains and cosiest bedsheets , I’ve ever had !!”

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Posted 5 years ago

“Wow! Brilliant bedding in a lovely colour. The linen is lovely soft fabric. Highly recommended”

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Posted 5 years ago

“Loving our new bedlinen. It's cosy yet cooling and we love the relaxed look. The kids are now requesting Secret Linen for their beds so we'll definitely be back for more. Thank you.”

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Posted 5 years ago

“Easy ordering and quick delivery. Lovely quality bed linen.”

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Posted 5 years ago

“Fabulous personal customer service which makes you feel like an individual. The quality of all the bedlinen is amazing. I have bought some more of the Linen range for our Holiday home in Tenerife as the sets feel so lovely fresh & keep you cool”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews