Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would never normally write a review but I felt compelled given how excellent both the quality and customer experience is. I do a lot of online shopping and the packaging / presentation (from maintenance info and free recipe card to Tea Pigs sachet) and delivery process was excellent. Have recommended to several friends and would definitely order again. Just a shame that linen bedding is so expensive !”

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Posted 5 years ago

“Lovely web site easy to use arrived on time and beautifully packaged”

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Posted 5 years ago

“Great products from natural materials and very soft to touch. I love their laundered bed linen its absolutely gorgeous. I have also ordered their french stripe curtains they are perfect for diffusing light and adding very subtle pattern to the room. Beautiful packaging and prompt delivery.”

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Posted 5 years ago

“Product is fab. Packaging is fab and environmentally considered Customer service is ace.”

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Posted 5 years ago

“My fave place to buy bedding :)”

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Posted 5 years ago

“The best sheets ive had, so comfy, they definitely live up to the good reviews, and I will be getting more!”

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Posted 5 years ago

“As a new customer I'm extremely satisfied with my first time experience. The website and ordering process are very professional and easy to use. As for the products I purchased, the quality is amazing, everything washes and irons really well. The overall service from transaction to delivery was seamless.”

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Posted 5 years ago

“Great products. Really comfortable and cool. Great communication too.”

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Posted 5 years ago

“The most beautiful soft sheets - highly recommend!”

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Posted 5 years ago

“Beautiful bedding, washes well & feels good”

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Posted 5 years ago

“Really pleased with my purchases beautiful colour and very good quality will definitely order from the secret linen store in the future”

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Posted 5 years ago

“Love the bed linen and towels. Presentation is lovely. Ordering nice easy process. Love my bed linen.”

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Posted 5 years ago

“lovely, quality sheets, great service and quick delivery”

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Posted 5 years ago

“A very friendly and helpful team offering an excellent range of household linens. We have placed several orders with them. All have arrived quickly, in good order and as described.”

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Posted 5 years ago

“A lovely product, beautifully presented and arrived very quickly.”

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Posted 5 years ago

“I really like the fitted linen teal sheet and pillow cases. Great for these hot nights.”

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Posted 5 years ago

“Great range, easy to order & speedy delivery. Thank you.”

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Posted 5 years ago

“Wonderfully soft and drapey bedding that makes it even harder to get out of bed!”

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Posted 5 years ago

“The bedding is marvellous pity you did not do the pillowcases with a frill Thank you”

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Posted 5 years ago

“Very helpful when I purchased the wrong colour curtains. Appear genuinely to want to help and nothing appears too much trouble. Would recommend their products.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews