Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my valances, great quality and very well made. Lovely fabric”

Helpful Report

Posted 5 years ago

“OMG What can I say, this company is sensational! I just did a trial order of some pillow cases and a pillow and I'm thrilled to bits, the pillow is the most comfortable pillow I've ever had and I've been searching for years! and the quality of the bed linen is honestly second to none! I'm about to place another order. I'm a complete convert! They were made to order and they were completely worth the wait! My 17 year old daughter has already pounced on the lovely free linen bag the pillow came in, "so cool" was her verdict and I loved my free Tea Pigs Cup of tea!! Thank you so much!”

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Posted 5 years ago

“Beautiful quality product. Quick delivery. Would recommend.”

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Posted 5 years ago

“Gorgeous quality, perfect colour and they wash well. Also the little details really made me smile, will be coming back for more. Thank you.”

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Posted 5 years ago

“Lovely comfy bedding, excellent service, fast delivery. Very happy customer!”

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Posted 5 years ago

“Very pleased with product. Very efficient delivery & nice packageing.”

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Posted 5 years ago

“I came across this website after doing an on-line search and am very glad that I did! I love good quality bed linen and certainly wasn't disappointed when my duvet cover arrived beautifully packaged. Very speedy delivery too. I'll be back!”

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Posted 5 years ago

“As always a prompt service from the Secret Linen Store. I just love my linen bedding. Hoping my new fitted sheet will save me time when changing my bed. Thank you for such an excellent service.”

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Posted 5 years ago

“What could be easier - clear pictures, easy ordering, arrived quickly and a fabby product - thanks!”

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Posted 5 years ago

“Great to deal with. Easy to order, prompt delivery, environmentally friendly packaging and lovely cotton sheets. Relaxed look = no ironing, hurrah! Well done guys.x”

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Posted 5 years ago

“Fabulous quality and beautifully packaged.”

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Posted 5 years ago

“Love the quality of the products. The packaging is so classy too and at the same time eco friendly.”

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Posted 5 years ago

“Fab product...bought two sets of 100% linen bedding. true to colour and washes well. Great service too.”

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Posted 5 years ago

“Excellent service and online communication during pandemic lockdown. Vintage rose bedding exceeded my expectations. Love it and cannot thank you enough for your care and attention to detail on your products. Your customer service is outstanding and I would use your store again.”

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Posted 5 years ago

“The colour is dark and cosy. The material is fantastic. I am very happy.”

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Posted 5 years ago

“Gorgeous quality linen sheets!”

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Posted 5 years ago

“Great service and excellent product, although I haven’t tried washing it yet.”

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Posted 5 years ago

“I love the linen So fresh for summer Ordering and delivery always excellent”

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Posted 5 years ago

“Quick delivery quality”

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Posted 5 years ago

“Beautiful bedding!”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews