Select Homeware Reviews

Name: Select Homeware
Address: 3B Lower GroundBurley Hill Trading Estate, Leeds
Rating: 4.82

4.8 Rating 238 Reviews

96 %

of reviewers recommend Select Homeware

Company Reviews

Metrics

Info

4.8

Based on 238 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01132742638

Email:

sales@selecthomeware.co.uk

Location:

3B Lower GroundBurley Hill Trading Estate
Leeds
LS4 2PU

Write Your review

Tell us how Select Homeware made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, but UPS delivery let the side down”

Helpful Report

Posted 9 months ago

“Quality products at great prices.”

Helpful Report

Posted 9 months ago

“We ordered a multi knife set which is superb quality and was delivered very quickly in fact it was so quick I ordered over the bank holiday and it came before we got home.”

Helpful Report

Posted 11 months ago

“I bought a premium Veritable Sabatier full size kitchen knife and it was available at an excellent price that was much cheaper than anywhere else online. There was no extra cost for delivery and the item was dispatched promptly via UPS. Unfortunately this was where things went a bit wrong and got a bit frustrating - mainly due to UPS rather than Select Homewares, but I can't nevertheless give a full 5 stars because of this unfortunately as it was rather stressful in terms of a customer experience. UPS for seem reason promised to deliver it on two consecutive days, but did not. This meant me staying home to receive it for no reason and unable to leave the house in case it came. On the second day it was supposed to come, at around 16:00 tracking updated to say flat number was missing despite entering my flat number when ordering (it was on my order confirmation) - it had been missed off in error by Select Homewares and UPS decided to only let me know on the second day they said it was to come. Cue engaging with very rude and unhelpful UPS customer services on the phone. It was finally delivered the next day and UPS called to give me a more specific delivery time period which they previously refused to give - luckily my partner was in to receive it as it has to be signed for by an adult due to being a knife. I think the customer journey could a bit better and smoother, apart from my order confirmation I didn't get any further communication from Select Homewares, no dispatch email or anything, I only knew it was on its way due to an email from UPS. Also missing my flat number off the address also caused further issues with UPS who were less than satisfactory already to deal with - not only is their tracking archaic and very inaccurate they give a delivery time window that is so vague you are stuck waiting in for a parcel that never even comes because of the inaccurate delivery estimate. The knife is very good quality though for the price paid and now I have received it I am very happy with it, the issues with delivery aside.”

Helpful Report

Posted 1 year ago

“Ordered a decent knife with really good discount but received the wrong one as I didn’t check the confirmation, quick call to the shop and they sent me the correct one immediately. Fantastic customer service!”

Helpful Report

Posted 1 year ago

“Absolutely 1010, even recommend it to my family very good package and very quality products. I’m very good delivery service as well.”

Helpful Report

Posted 1 year ago

“Very happy with both the product ordered and the delivery. Thank you Select Homeward!”

Helpful Report

Posted 1 year ago

“Great service!”

Helpful Report

Posted 1 year ago

“Excellent quality product, thank you.”

Helpful Report

Posted 1 year ago

“Well designed knives, look good and very functional”

Helpful Report

Posted 1 year ago

“Fantastic service, speedy delivery of a quality item. Thank you”

Helpful Report

Posted 1 year ago

“Fabulous quality I’m delighted”

Helpful Report

Posted 1 year ago

“Very proactive when I asked them to organise delivery on a specific day. Excellent service, would use again and recommend Although delivery was late this was the fault of the courier not Select Homeware”

Helpful Report

Posted 1 year ago

“Ordered 3 sabatier knives to complete a set I’ve been building up over the years. The knives received did not match the pictured items on the website, therefore the handles don’t match on the set which is frustrating. They’re still good knives but if the pictures don’t reflect the item they shouldn’t be using them. Packaging was also not the best, at least expected to receive a box rather than an envelope with pieces of cardboard in…”