Select Homeware Reviews

Name: Select Homeware
Address: 3B Lower GroundBurley Hill Trading Estate, Leeds
Rating: 4.82

4.8 Rating 238 Reviews

96 %

of reviewers recommend Select Homeware

Company Reviews

Metrics

Info

4.8

Based on 238 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01132742638

Email:

sales@selecthomeware.co.uk

Location:

3B Lower GroundBurley Hill Trading Estate
Leeds
LS4 2PU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with set but not as white as I would of liked a slight greyish tinge from it.”

Helpful Report

Posted 9 months ago

“Great product, but UPS delivery let the side down”

Helpful Report

Posted 9 months ago

“I bought a premium Veritable Sabatier full size kitchen knife and it was available at an excellent price that was much cheaper than anywhere else online. There was no extra cost for delivery and the item was dispatched promptly via UPS. Unfortunately this was where things went a bit wrong and got a bit frustrating - mainly due to UPS rather than Select Homewares, but I can't nevertheless give a full 5 stars because of this unfortunately as it was rather stressful in terms of a customer experience. UPS for seem reason promised to deliver it on two consecutive days, but did not. This meant me staying home to receive it for no reason and unable to leave the house in case it came. On the second day it was supposed to come, at around 16:00 tracking updated to say flat number was missing despite entering my flat number when ordering (it was on my order confirmation) - it had been missed off in error by Select Homewares and UPS decided to only let me know on the second day they said it was to come. Cue engaging with very rude and unhelpful UPS customer services on the phone. It was finally delivered the next day and UPS called to give me a more specific delivery time period which they previously refused to give - luckily my partner was in to receive it as it has to be signed for by an adult due to being a knife. I think the customer journey could a bit better and smoother, apart from my order confirmation I didn't get any further communication from Select Homewares, no dispatch email or anything, I only knew it was on its way due to an email from UPS. Also missing my flat number off the address also caused further issues with UPS who were less than satisfactory already to deal with - not only is their tracking archaic and very inaccurate they give a delivery time window that is so vague you are stuck waiting in for a parcel that never even comes because of the inaccurate delivery estimate. The knife is very good quality though for the price paid and now I have received it I am very happy with it, the issues with delivery aside.”

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Posted 1 year ago

“I cannot write a review as these knives were bought as a present and have not been given to recipient yet.”

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Posted 2 years ago

“Buying a Christmas present, so haven't actually used the knife set myself, though I did unpack it. The knifes look great. Ordering was easy and delivery came when expected, was well packaged and nothing was broken!”

Helpful Report

Posted 3 years ago

“Cafetiere ordered is lovely, very stylish. My only quibble is the delivery time which took 7 days or so and I had to collect from UPS collection point rather than have it delivered to my house as arranged. To be fair this may not have been the fault of the seller.”

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Posted 3 years ago

“Good customer service. Had issue with courier, not really their fault, they have been very good in following up.”

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Posted 4 years ago

UPS, the courier, seem to have had trouble delivering this parcel to an Italian address they say was incomplete. Investigating the issue for the customer.

Posted 4 years ago

“Very happy with item.”

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Posted 4 years ago

“I ordered two items from Select Homeware recently; they proactively contacted me when one of them got broken on the way and mentioned they would send a new one shortly.”

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Posted 5 years ago

“I was happy with the service as the knives I bought arrived early but the advert on the site which says the knives are laser sharp is wrong in my opinion cos the really aren't. They've all got jagged edges which is good but I was expecting something else (laser sharp knives as advertised)”

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Posted 6 years ago

“Very prompt delivery, thank you”

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Posted 7 years ago

“Need to sort out the delivery packaging. I received a large box and internal packaging for the mat. A cardboard tube would have been sufficient.”

Helpful Report

Posted 9 years ago

Select Homeware is rated 4.8 based on 238 reviews